What are the responsibilities and job description for the Host / Busser position at Port Ludlow Associates LLC?
POSITION OVERVIEW: As the Host/Busser, you play a crucial role in ensuring our guests enjoy a superior dining experience by providing courteous, professional and friendly service. You provide the first impression of a welcoming environment for guests and ensure the host area, and dining area remain clean and orderly. You are able to handle multiple tasks simultaneously while remaining calm and professional. All tasks and interactions are done in a way that upholds the company’s mission, vision, and values.
QUALIFICATIONS
- Current food handler’s permit or ability to obtain prior to hire
- Must be at least 16 years old
- Excellent communication and interpersonal skills
- Attention to detail and a high level of cleanliness
- Basic math skills for handling cash transactions and seating arrangements
- Flexibility to work evenings, weekends and holidays
- Must be able to be on feet for long periods of time, go up and down stairs, walk, bend, reach, stoop, lift and carry up to 25 pounds.
ESSENTIAL FUNCTIONS
- Welcome guests as they arrive and provide a friendly and professional first impression
- Seat guests and provide water and bread, and ensure water and coffee are continuously refilled at the tables
- Take and manage reservations by recording guest information accurately and ensuring availability of tables based on party size
- Collaborate with servers to ensure table rotations are followed, and ensure prompt guest seating and service
- Keep the waiting area clean and organized, manage guest wait times and provide updates as appropriate
- Clear and clean tables per service standard and maintain cleanliness of the dining area throughout the shift
- Respond to guest inquiries and address any concerns or complaints promptly and professionally. Seek assistance from management when needed.
- Other duties as requested and assigned by your manager
PAY RANGE
$17.13/hr plus tips
BENEFITS
- Resort discounts: free golf, discounts for accommodations, dining and marina rentals
- Career Growth Opportunities
- Training and Development
- Retirement 401(k) Plan plus match
- Sick Leave Pay
Salary : $17