What are the responsibilities and job description for the Sales Operation Lead position at 7 Brew Coffee?
WHO IS 7 BREW...
7 Brew is a rapidly expanding drive through beverage experience with over 777 locations across 38 states in the US. We are one of the fastest-growing QSR brands in the world, with plans to open more domestic locations in 2026.
We're passionate about crafting delicious and unique beverages while providing a fast and friendly customer experience. We believe in creating a vibrant and energetic work environment where our team members can thrive and grow.
Our mission is to cultivate kindness one tasty drink at a time.
WHAT’S BREWING IN THIS ROLE...
This is a hands-on, foundational Sales Operations role that will stand up the forecasting, retail operations, reporting, and planning infrastructure for the packaged retail business.
The role is currently anchored in Walmart support and is designed to evolve into the function, and eventually the team, that supports the longer-range plan.
You will own the operating cadence across forecasting, account operations, reporting, planning, business reviews, and cross-functional execution.
THE FLAVOR YOU ADD...
- You bring the structure and analytical discipline needed to build a sales operations function from the ground up.
- You turn messy commercial, supply, and financial inputs into clear forecasts, dashboards, and action-oriented recommendations.
- You help keep customers, Sales, Operations, Finance, and Order Processing aligned so the business can grow without losing control of execution.
- You operate with calm urgency, handle ambiguity well, and can move between strategic planning and hands-on problem solving.
MUST-HAVE INGREDIENTS...
- Bachelor’s degree in Business, Supply Chain, Finance, Marketing, Analytics, or a related field required.
- 5 years in sales operations, demand/customer planning, business operations, or a related analytical role within CPG.
- Experience leading commercial planning, forecasting, performance management, and operational processes that support growth.
- Demonstrated ability to lead strategic initiatives and cross-functional projects from planning through execution.
- Strong analytical and organizational skills.
- Advanced Excel and Microsoft Office skills.
- Proficiency with BI tools such as Power BI or Tableau.
- Strong written and verbal communication skills.
- Prior retail support experience preferred, with Walmart strongly preferred.
- Understanding of retailer, distributor, and broker ecosystems in CPG preferred.
Skills & Competencies
- Demand forecasting and scenario planning
- Bottoms-up demand modeling
- Forecast quality management and bias analysis
- Retailer operations and order management
- Inventory flow and replenishment coordination
- KPI dashboard and scorecard development
- Commercial planning and business reviews
- Cross-functional collaboration and stakeholder alignment
- Process design, standardization, and continuous improvement
- Analytical storytelling and executive-ready presentation
- Vendor and third-party issue resolution
- CPG industry knowledge and commercial judgment
- Comfortable operating in ambiguity and high-growth environments
Why Join 7 Brew?
At 7 Brew, you’ll be part of one of the fastest-growing QSR brands in the U.S. We offer opportunities for career development, a supportive team culture, and the chance to make a difference while having fun at work.
If you’re excited to join a team that values kindness, speed, and great drinks—we’d love to hear from you!