What are the responsibilities and job description for the Culture and Training Coach - FL position at 7 Brew Coffee?
CTC - Culture & Training Coach - Full Time
Job Description
Goal: The Culture and Training Coach serves as an integral member of the Baller Leadership team, providing dedicated physical support and performance enhancement for Ballers both on and off the road. This role is designed to proactively address the unique demands and challenges associated with travel and training, while fostering the personal growth and development of individuals within the Baller program. Drawing on principles of structured coaching and mentorship, the Culture and Training Coach reinforces brand standards and contributes to a high-performance culture that prioritizes Baller’s well-being, readiness, and continuous improvement.
During Trip Check ins
Assume the leadership role during the check in ensuring the baller team is running smoothly
Train/work with any head ballers on trip check ins (doing weekly 1 on 1’s)
Work diligently to instill culture on all baller trips
Hold Ballers accountable to brand standards
Ensuring baller program operational standards are being met while on trips
Pour into ballers with tips and tricks on how to be more operationally sound (ex: assertively coaching, tapping off, verbally coaching while catching up)
Assist in any community hours, friends and families, & swag days)
Demonstrates emotional regulation and self-awareness by maintaining composure in high-pressure moments, stepping back to assess the situation, prioritize effectively, and taking intentional action.
Able to separate personal feelings apart from professional feelings
Mentor team when applicable
Outside of Trip check ins
Help develop ballers at all stands in the region and prepare them for upcoming trips
Work with SO/Manager during outreach weeks when needed; Coach Head Ballers on how to operate outreach weeks
Shadow and help with everyday duties of Baller leadership
Work to instill culture in existing stands
Help Kelley/Rachel with trip check-ins, etc.
Help push the use of 1Huddle, explaining the app and all its features
Work to understand and be able to execute the duties of baller coordinator
Work with Kelley/Rachel to help manage baller turnover