What are the responsibilities and job description for the Front Office Assistant position at 6 Roses Home Health Care?
Job Summary
We are seeking a dynamic and organized Front Office Assistant to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient front desk operation. Your expertise in medical administrative support, and customer service will help streamline clinic workflows and uphold the highest standards of confidentiality and professionalism. This position offers an exciting opportunity to contribute to quality staffing for home health care.
Duties
- Greet applicants/ visitors warmly, providing exceptional customer service while managing their application process.
- Answering calls professionally and provide great customer service.
- Becoming proficient in our staffing program known as AxisCare. It is much like other staffing programs.
- Verify patient intake information, prepare files for applicants and clients.
- Maintain accurate time logs for the aides. Contact them when they miss clock in/out .
- Review documentation for completeness and accuracy, ensuring compliance with HIPAA and clinical confidentiality policies.
- Manage incoming phone calls with professional phone etiquette, directing inquiries appropriately and scheduling follow-up appointments.
- Perform clerical duties such as filing, data entry (including 10 key typing), and maintaining medical records in both paper and electronic formats.
- Collaborate with other office staff to ensure .
Skills
- Proven experience in medical office administration or front desk support within a small office setting.
- At least 1 year of customer service experience.
- Excellent customer service skills with the ability to communicate effectively via phone and in person.
- Proficiency in Microsoft Office Suite for documentation review, scheduling, and correspondence.
- Understanding of HIPAA regulations and clinical confidentiality policies to protect patient information at all times.
- Ability to perform administrative tasks efficiently while maintaining attention to detail in a fast-paced environment.
- Experience working in a dental or medical clinic setting is a plus; familiarity with health information management is preferred.
Join our team as a Front Office Assistant where your enthusiasm for healthcare administration will make a meaningful difference! We value energetic professionals who thrive on providing outstanding patient experiences while supporting clinic operations seamlessly. This paid position offers an excellent platform for growth within the healthcare industry—apply today!
Pay: From $17.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Salary : $17