Program Account Manager - electronics industry

Program Manager

Our growing, state-of-the-art facility in Erie has an exciting, newly created opportunity for an Inside Sales Representative, internally, we call this position Program Manager. Our Program Managers are trusted advisors to our customers and liaison to the production facility. We are seeking a dynamic Program Manager to join our team. The ideal candidate will be responsible for overseeing and managing various programs to ensure successful delivery and client satisfaction.

*** This is an in the office position. We will not consider remote ***

If you want to work alongside a smart team that is thoughtful, collaborative, adaptable all while totally focused on providing superior customer service, Apply Now! The Program Manager is a dynamic self-starter with the ability to adapt to an evolving environment, thrive under pressure of meeting deadlines with a strong work ethic.

This is NOT a cold calling, portfolio building, nor commission only position. We provide you with the accounts you will manage.

What you’ll do:

• Establish, develop and maintain professional relationships with key managers and decision makers of assigned customer portfolio
• Identify opportunities within existing accounts to organically grow business
• Communicate and set appropriate expectations with customers during all aspects of the sales & manufacturing process
• Develop delivery timelines and schedules in partnership with customer and internal teams
• Track order status through manufacturing process
• Ensure 4Front is exceeding customers expectations
• Research and resolve issues regarding documentation, material shortages, consignment, schedules, purchasing, etc.

What will make you stand out?

• Proficient in navigating and working within an ERP system
• Customer service experience in a manufacturing environment
• Previous OEM or EMS industry experience highly desirable
• Strong analytical, problem solving and innovative solution capabilities
• Excellent communication ability using strong listening skills and logical, systematic approach to assimilating and sharing information in all areas

What we offer?

• Full benefits 1st day of employment (health, dental, vision, etc.)
• 401k with company match
• Paid time off and paid holidays

What we value:

• Integrity and sense of mutual respect
• Sense of humor
• “Can-do” attitude and willingness to do what it takes to accomplish objectives
• High level of collaboration
• Innovative spirit and resourceful
• Ability to effectively manage multiple customers of varying complexity, meet deadlines and work well in fast-faced environment

Who are we?

4Front Solutions is a leading electronics manufacturing services (EMS) provider specializing in the assembly, testing, and integration of complex electronic products. We partner with customers from prototype and new product introduction through high-volume production, providing the expertise, quality, technology, and flexibility needed to bring their products to market successfully. Our team has extensive experience supporting demanding industries, including defense and other high-reliability applications, with a strong commitment to quality, on-time delivery, customer service, and continuous improvement. At 4Front Solutions, we don't simply build electronics—we build lasting partnerships with our customers and work as an extension of their team to deliver reliable, high-quality solutions.

ITAR Requirements

To conform with International Traffic in Arms Regulars (ITAR), you must be a U.S. citizen or a lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or actively working towards obtaining the required authorizations from the U.S. Department of State.

4Front Solutions is an equal opportunity employer and welcomes individuals of diverse talents and backgrounds. All applications will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Will you require sponsorship to work at 4Front Solutions?
• Please confirm you understand this is an in-the-office position (not work from home).
• How many years experience do you have in electronics manufacturing?
• Please advise your desired salary.

Work Location: In person