What are the responsibilities and job description for the Presales Consultant position at 4flow?
About 4flow
4flow is a global leader in Supply Chain delivering end-to-end solutions for some of the world’s most recognized brands. Headquartered in Berlin, Germany, we partner with organizations to optimize supply chain performance, drive operational excellence, and enable digital transformation.
Firmly established in Europe with a strong track record of success, 4flow is now focused on accelerating our expansion in North America.
The 4flow vision
4flow is the trusted global leader in end-to-end supply chain optimization. Our dedication drives us to make a positive, sustainable impact on our customers, the environment, and society.
What your new challenge will look like
You’ll be joining the optaire by 4flow team, our AI-native logistics platform for supply chain planning and execution. As a Presales Consultant, you’ll partner with sales and prospective customers across all stages of sales cycle — leading discovery conversations, designing tailored solutions, demonstrating the value of optaire in solving complex supply chain challenges, and supporting successful solution implementations.
4flow, Inc., an American company with strong German roots, offers a clear vision, stability, and exceptional long-term career opportunities. As part of a highly international and fast-growing organization with a vibrant corporate culture, you’ll enjoy a competitive compensation package, a rewarding bonus program, and a comprehensive benefits plan.
4flow is a global leader in Supply Chain delivering end-to-end solutions for some of the world’s most recognized brands. Headquartered in Berlin, Germany, we partner with organizations to optimize supply chain performance, drive operational excellence, and enable digital transformation.
Firmly established in Europe with a strong track record of success, 4flow is now focused on accelerating our expansion in North America.
The 4flow vision
4flow is the trusted global leader in end-to-end supply chain optimization. Our dedication drives us to make a positive, sustainable impact on our customers, the environment, and society.
What your new challenge will look like
You’ll be joining the optaire by 4flow team, our AI-native logistics platform for supply chain planning and execution. As a Presales Consultant, you’ll partner with sales and prospective customers across all stages of sales cycle — leading discovery conversations, designing tailored solutions, demonstrating the value of optaire in solving complex supply chain challenges, and supporting successful solution implementations.
- Act as a bridge between customer needs and product innovation, helping to validate new functionality through early customer engagements.
- Play a key role in scaling our presales motion for a product that is not just an evolution, but a ground-up new software platform.
- This role will contribute into product marketing — without being a core responsibility.”
- This role offers a unique blend of customer-facing solution design and product-building influence, ideal for someone who thrives at the intersection of technology, supply chain, and market expansion.
- Prepare and execute customer product demonstrations at various stages of the sales process.
- Design tailored demos that align with customer needs, leveraging our logistics and supply chain products.
- Deliver compelling product demonstrations, presentations, and proof-of-concepts to executive and technical stakeholders.
- Collaborate with the Sales team to qualify opportunities and understand customer business challenges, Supply Chain workflows, and technical environments.
- Understand/Discover customer needs and pain points and their business outcomes they are looking to achieve.
- Translate customer business needs into solution requirements and act as a bridge between sales, products, and other groups.
- Scope and support execution of customer POCs and customer engagement through full sales lifecycle.
- Partner with customers to define and establish clear business value metrics and KPIs aligned to the success of the new solution.
- Support RFP/RFI responses with clear technical and functional content.
- Provide market feedback on product roadmap.
- Contribute in the process improvement for Presales frameworks.
- 5 years of experience in presales, solutions consulting, or solution engineering, preferably in logistics, Supply chain for enterprise SaaS.
- Excellent communication and presentation skills with the ability to translate complex solutions into business value.
- Strong understanding of supply chain processes (transportation, warehousing, trade compliance, order management, etc.).
- Experience with ERP, WMS, TMS, or related enterprise platforms, including hands on Implementation. Integration experience is a plus.
- Ability to manage multiple priorities in a fast-paced, high-growth environment.
- Comfortable working in an entrepreneurial setting—building processes, collaborating across regions, and wearing multiple hats.
- Willingness to travel up to 35%.
4flow, Inc., an American company with strong German roots, offers a clear vision, stability, and exceptional long-term career opportunities. As part of a highly international and fast-growing organization with a vibrant corporate culture, you’ll enjoy a competitive compensation package, a rewarding bonus program, and a comprehensive benefits plan.