What are the responsibilities and job description for the Account Manager position at 4AllPromos?
Job Title: Account Management Representative
About 4AllPromos:
4AllPromos is a top provider of customized promotional products, serving businesses and organizations nationwide. With a massive product catalog, an expert team, and a strong commitment to customer service, we help brands make a lasting impression.
We're looking for sales-driven professionals to join our evolving Account Management team. This is a high-volume, fast-paced role where you'll be managing and processing customer orders—while building relationships that lead to repeat business and long-term growth.
Your Role:
- Serve as the primary point of contact for assigned clients, building strong relationships and providing personalized service.
- Manage a large volume of customer orders with speed, accuracy, and attention to detail.
- Build relationships with your assigned accounts and act as their go-to resource.
- Identify upsell and cross-sell opportunities through conversations and order history.
- Guide clients toward the best product and branding options for their needs.
- Collaborate with internal teams to ensure timely and accurate processing of orders and delivery of products.
- Deliver excellent service via phone and email and resolve client issues and concerns in a prompt and professional manner.
- Track activity and communication in our CRM to manage your pipeline effectively.
- Over time, transition into a more traditional Account Manager role focused on sales growth and account retention.
What We're Looking For:
- Previous experience in sales, account management, or customer success.
- Proven success managing client relationships and hitting performance goals.
- Strong organization and multitasking skills—you're comfortable handling high volume without sacrificing service.
- Excellent written and verbal communication.
- Proactive, curious, and driven to grow your book of business.
- Comfortable with technology, including CRM and order management tools.
- Commission-minded—you're motivated by the opportunity to earn more based on your performance.
- Promotional products experience a plus, but not required.
Why You'll Love It Here:
- Uncapped commission opportunity based on account growth and repeat business.
- A collaborative team and leadership that welcomes input and ideas.
- Exposure to a wide range of industries and customers.
- A chance to build lasting relationships with clients and play a key role in their branding success.
If you're looking for a role where you can hit the ground running with volume and grow into a strategic sales role, this is your chance to join a growing company with big opportunities ahead.
Compensation:
Base salary of $50,000 annually, plus the opportunity to earn additional income through a monthly commission structure.
Salary : $50,000
