What are the responsibilities and job description for the Front Desk Agent position at 4550 Embassy Suites La Jolla?
**Job Summary:**We are seeking a Front Desk Agent to be the first point of contact for our guests. The Front Desk Agent will be responsible for providing exceptional customer service, checking guests in and out, processing payments, and resolving any guest issues or concerns in a timely and professional manner.**Qualifications:**- High school diploma or equivalent.- Excellent communication and interpersonal skills.- Strong customer service orientation.- Proficiency in Microsoft Office Suite.- Ability to handle multiple tasks efficiently and accurately.- Prior experience in a customer-facing role is preferred.**Responsibilities:**- Greet and welcome guests in a friendly and professional manner.- Check guests in and out, process payments, and provide information about hotel services.- Respond to guest inquiries, requests, and complaints promptly and professionally.- Maintain a clean and organized front desk area.- Assist with reservations and room assignments.- Collaborate with other hotel staff to ensure a positive guest experience.- Follow all company procedures and policies to ensure the safety and security of guests and their belongings.**Salary & Benefits:**- The salary for this position is competitive and will be based on qualifications and experience.- Benefits package including health insurance, vacation time, and employee discounts may be available.If you are a customer-oriented individual with excellent communication skills and a passion for hospitality, we invite you to apply for the Front Desk Agent position at our hotel.
Salary : $16 - $20