Front Desk Receptionist

Role Description

This is a full-time, on-site role for a Front Desk Receptionist located in Miami, FL. The Front Desk Receptionist will be responsible for greeting and assisting visitors, managing phone calls, scheduling appointments, and maintaining an organized reception area. Additional duties include handling clerical tasks such as data entry, filing, and providing general administrative support to the team.

Qualifications

• Strong phone etiquette and the ability to handle receptionist duties proficiently
• Clerical skills, including data entry, filing, and organizational abilities
• Excellent communication and customer service skills to interact professionally with patients and visitors
• Ability to multitask and prioritize daily responsibilities effectively
• Proficiency in office software such as Microsoft Office is a plus
• Previous experience in a healthcare or medical office setting is beneficial

Responsibilities

· Check patients in and out for appointments

· Schedule appointments

· Provide excellent patient service to each patient either in the office or over the phone

· Answer phone calls

· Scan chart documents

· Update existing patient information, including insurance and demographics

· Process incoming faxes and distribute to providers and staff

· Confirm next day appointments

Language

• English and Spanish (Required)