Dental Lab/ Customer Service

3DL - Dynamic Digital Dental Lab is a Dental Prosthetics manufacturing facility in Wixom Michigan. We provide Dentists and specialist with high end restorations and we are growing fast. We currently have an open role for a Customer Success Manager. The Ideal Candidate will have experience in a Dental/ Dental Lab setting and be detail oriented. This could fall into a managerial position based on background and skill level. This would be an in the office 8:30am-5pm Mon-Friday role.

Responsibilities:

• Case entry and learning our internal software
• Professionally handle calls, top notch customer service skills are a must
• Social Media marketing experience or knowledge is a plus
• Experience with data entry and knowledge of Dental terminology
• Prepare cases for shipment and create UPS shipping labels
• Be a team player
• Positive growth mindset and ready to learn
• Assist in onboarding new Dr's signing up with our lab

Experience:

• Dental office or lab experience
• Familiar with Dental Technology and terminology
• Comfortable working in a fast paced, team environment to provide quality work.
• Team player willing to learn and grow

Dynamic Offers:

• Employee retirement plan with employer match.
• Paid vacation and Holidays for full time candidates.
• Full Medical, Dental, vision and life insurance
• Clean facility with advanced technology

Benefit Conditions:

• Only full-time employees eligible

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Experience:

• Dental office: 2 years (Required)

Language:

• English (Required)

Work Location: In person

Salary : $18 - $25