Senior Field Service Technician

About 360 Energy Solutions

At 360 Energy Solutions, we specialize in turnkey power generation services and 

solutions—from rental generators and installations to full-scale backup power system 

integrations. Based in Miami, FL, we serve clients across the region with a commitment to 

reliability, safety, and customer satisfaction.

Job Summary

We are seeking a highly experienced Senior Generator Technician / Master Generator 

Technician to serve as a top-level field expert in the diagnostics, repair, maintenance, and 

commissioning of complex generator systems. This role is critical to ensuring equipment 

reliability and operational excellence while acting as a technical leader within the service 

team. The ideal candidate possesses advanced mechanical and electrical expertise, 

strong leadership skills, and a commitment to safety and customer satisfaction.

Key Responsibilities

• Diagnose and repair complex mechanical, electrical, and control system issues on 

diesel, natural gas, and bi-fuel generators

• Perform advanced troubleshooting on engines, alternators, switchgear, paralleling 

systems, ATS, and digital control platforms

• Conduct load bank testing, start-up, commissioning, and acceptance testing of generator 

systems

• Interpret wiring diagrams, schematics, and technical manuals to resolve system failures

• Perform major overhauls, engine rebuilds, and component replacements as required

• Ensure compliance with manufacturer specifications, NFPA 110, NEC, EPA, and local 

codes

• Serve as the technical escalation point for complex service issues

• Mentor and train junior and mid-level technicians in diagnostics, safety, and best 

practices

• Assist service management with technical guidance, repair strategies, and job planning

• Support emergency response and critical power outages as a lead technician

• Communicate clearly and professionally with customers regarding system condition, 

repairs, and recommendations

• Collaborate effectively with internal teams, manufacturers, and third-party vendors

• Maintain accurate records of services performed, expenses, and billable hours

• Submit detailed service reports, diagnostics documentation, timesheets, and expense 

reports daily

• Identify and recommend system upgrades, preventative maintenance, and compliance 

improvements

• Maintain professional conduct and represent the company at a senior technical level

• Follow all company safety policies and OSHA regulations

• Perform work in a manner that ensures personal safety, team safety, and equipment 

protection

Requirements & Experience

• 7–10 years of hands-on generator technician experience

• Extensive experience with commercial and industrial generator systems (20kW–3MW )

• Advanced electrical and mechanical troubleshooting skills

• Strong working knowledge of ATS, switchgear, and paralleling controls

• Ability to read and interpret complex electrical schematics

• Valid driver’s license with acceptable driving record

• OEM certifications (Cummins, Caterpillar, Kohler, MTU, Generac Industrial, etc.) preferred

• Factory training on digital control systems and paralleling gear preferred

• Familiarity with NFPA 110 and applicable compliance standards

• Electrical license or equivalent technical certification preferred

• Ability to lift up to 75 lbs

• Ability to work in confined spaces and outdoor environments

• Willingness to travel locally and participate in an on-call rotation

• Ability to work extended hours during emergency response situations

Why Join 360 Energy Solutions?

We’re a fast-growing, client-focused company that values technical excellence and 

operational integrity. Our benefits include:

• Competitive Salary (based on experience and certifications) Overtime Travel Per Diem

• Health, Dental, and Vision Insurance

• Paid Time Off, Holidays, and Sick Leave

• 401(k) Plan with Company Match

• Company Vehicle, Tools, and Technology Provided

• Ongoing Training and Certification Opportunities

• Employee Referral Bonus Program