Summary: The principal purpose of this position is to oversee the general operations of the Food Shelf at the Burnsville Resource Center location. Position develops and leads a strong volunteer base. This position focuses on creating a dignified shopping experience which includes food choices, healthy and culturally specific foods. Qualifications include a Bachelor's degree along with 3-4 years of related work experience, 2-3 years of experience in leading/directing volunteer teams. Experience in lieu of degree will be considered. Bi-lingual in Spanish is a plus but not required. This is a full-time exempt position, primarily onsite role. Comprehensive benefits including health, dental and vision insurance plan options, employer matching retirement account, paid sick and safe time, flexible holiday and vacation hours. 

Essential Duties and Responsibilities:

1. Demonstrate commitment to the agency’s mission statement and core values at all times. The mission statement is “360 communities delivers safety and stability that improves lives.” 
2. Follow all mandated reporting laws for child abuse and neglect and ensure volunteers are trained and follow the same requirements.
3. Oversee the supervision, scheduling, on-going training, and orientation of all volunteers, community groups and interns (when appropriate) to ensure that quality services are maintained. 
4. Partner with the Volunteer Manager and Coordinator related to volunteer needs, interviewing and orientation. 
5. Co-lead in collaboration with the Community Resources Manager, Volunteer Manager and Rosemount Food Shelf Site Coordinator, the planning and facilitation of volunteer meetings and food shelf leadership meetings.
6. Demonstrate commitment to work with diverse populations. Support staff, volunteers, and interns in continuing to learn and grow in their cultural awareness. Collaborate with Community Resources program leadership to build equitable services and access for all.
7. Provide oversight of food shelf operations to include order placement, coordination of food delivery, rescue food program, warehouse inventory control and compliance with Second Harvest regulations, policies and procedures.
8. Stay up-to-date on food recalls, compliance with TEFAP regulations, food safety, and training as required for the position
9. Maintain external relationships for community outreach and coordination of food drives.
10. Identify un-met community needs, new service delivery strategies and community challenges as it relates to food. Work with the Community Resources Manager to design and implement new service delivery strategies.
11. Oversee the daily operations, health and safety requirements necessary for operation of the food shelf and resource center site. 
12. Provide direct services to individuals and families when needed. This may include filling open volunteer shifts and covering volunteer roles when there is a need. 
13. Ensure seamless communication and partner with other 360 Communities supervisors and coordinators (Food Shelf, VPI Services, Partners for Success, etc.) to build cross program collaboration.
14. Comply with professional standards in areas of ethics, confidentiality and boundaries. Uphold 360 Communities safety and security procedures. Work independently with minimal on-site supervision.
15. Collect data and maintain accurate records for statistical, evaluation and funding purposes. Comply with monthly reporting to Second Harvest Heartland. 
16. Demonstrate commitment to work with diverse populations. Support volunteers in continuing to learn and grow in their cultural competency.   Build equitable services and access.
17. Be available (rotate with other staff) to give presentations, attend tabling events, and answer community questions or emails. 
18. Support and grow partnerships with state and regional hunger relief organizations. 
19. Support Communications and Development team to develop strategy around food shelf donations, provide support during March Food Share, July Open Your Heart to the Hungry and Homeless, and other donation drives. 
20. Participate in the training and provision of meaningful work for volunteers
21. Participate in the development, coordination, and implementation of community building events.
22. Attend and actively participate in Community Resources team meetings, trainings and all-staff events.
23. Perform other duties and responsibilities as assigned.