Front of House Supervisor | Restaurant Supervisor

Job Title: Supervisor
Location: Catch 31 – Hilton Virginia Beach Oceanfront, Virginia Beach, VA 23451

Job Description
Catch 31 at the Hilton Virginia Beach Oceanfront is seeking an energetic, service-driven Supervisor to help lead daily floor operations in one of Virginia Beach’s premier oceanfront dining destinations. This role is ideal for a hospitality professional who thrives in a fast-paced restaurant environment, leads by example on the floor, and is passionate about creating exceptional guest experiences.

Unlike a bar-focused leadership role, this position is centered primarily on floor supervision, guest service, team support, and restaurant execution. The Supervisor works closely with managers and front-of-house staff to ensure smooth service, strong communication, and consistent hospitality standards throughout each shift.

What You’ll Do

• Supervise and support front-of-house operations during service

• Lead by example on the floor, maintaining a visible and active presence with staff and guests

• Assist with shift execution, guest recovery, table touches, and service flow

• Coach servers, hosts, bussers, and support staff to deliver outstanding hospitality

• Help manage seating, pacing, and coordination between front and back of house

• Address guest concerns promptly and professionally

• Support opening and closing procedures and ensure operational standards are followed

• Maintain cleanliness, organization, and a polished dining room environment

• Partner with management to motivate the team and uphold service expectations

• Assist with training and development of front-of-house team members

What We’re Looking For

• Previous supervisory or leadership experience in a high-volume restaurant preferred

• Strong floor presence and confidence leading service in a busy dining environment

• Excellent communication, problem-solving, and guest service skills

• Ability to stay calm, organized, and professional under pressure

• Flexible schedule, including nights, weekends, and holidays

• Passion for hospitality and team development

• Familiarity with POS systems and restaurant operations preferred

Our Culture
At Shamin Hotels, we live by our TOP values:
Teamwork – We support one another and work together to achieve shared success.
Ownership – We take pride in our work, our hotel, and the guest experience.
Passion – We bring energy, enthusiasm, and heart to hospitality every day.

Why Join Catch 31?

• Opportunity to lead in a well-known oceanfront restaurant inside the Hilton Virginia Beach Oceanfront

• Fast-paced, team-oriented environment

• Career growth opportunities within hospitality leadership

• Work in a dynamic setting known for great food, great service, and a strong guest experience

Additional Information
Only those selected for an interview will be contacted.

Equal Opportunity Employer
Shamin Hotels is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

To perform the essential functions of this role successfully, an individual must be able to meet the following requirements, with or without reasonable accommodation:

• Ability to stand and walk for extended periods during scheduled shifts

• Ability to move throughout the restaurant, dining room, kitchen, and service areas frequently during each shift

• Ability to lift, carry, push, and pull up to 25 pounds regularly and up to 50 pounds occasionally

• Ability to bend, stoop, reach, kneel, crouch, and climb stairs as needed

• Ability to use hands and fingers to handle, grasp, and operate standard restaurant equipment, including POS systems

• Ability to communicate clearly and effectively with guests, team members, and managers in a fast-paced environment

• Ability to observe details at close and distance range, including guest needs, floor conditions, and service flow

• Ability to multitask, prioritize, and make sound decisions under pressure

• Ability to remain calm, professional, and service-focused when dealing with difficult situations or dissatisfied guests

• Ability to work in a fast-paced, high-volume environment with frequent interruptions and changing priorities

• Ability to maintain regular attendance and work a flexible schedule, including nights, weekends, and holidays

• Ability to demonstrate emotional resilience, professionalism, and good judgment while supervising staff and supporting guest service standards

Salary : $20