Production Consultant

This is a W2 contract opportunity

Hours: 40/week

Location: Hybrid 3-4 days/week in Minnetonka (MN candidates only)

Duration: 5 months (may extend)

Pay: $40-45/hr (some flex for the right candidate)

Position Summary

This role is responsible for evaluating and executing client-specific marketing requests. The position requires exceptional customer service, strong communication skills, and the ability to manage a large, rotating portfolio of projects at once. The ideal candidate is comfortable having conversations with internal and external stakeholders, simplifying complex ideas into compelling recommendations, and driving campaigns from upfront strategy through execution and performance measurement, often in fast-paced, ambiguous environments.

Key Responsibilities

Customer Service Excellence

• Recommend standard and configurable marketing campaigns in ways that feel personalized to each client’s data, goals, and population needs.
• Provide consistently excellent customer service through responsiveness, professionalism, and reliable follow-through.
• Build trust and credibility with stakeholders through clear communication and thoughtful guidance.
• Lead discussions with confidence, influence without authority, and guide stakeholders toward high-impact marketing solutions.

Marketing Strategy & Campaign Leadership

• Present insights, strategies, and campaign recommendations clearly and persuasively to account teams and clients.
• Leverage best practices in digital and interactive engagement to increase reach, relevance, and resonance.
• Support member marketing campaigns across a full suite of programs.
• Identify and document emerging best practices to continually raise performance benchmarks.

Project Management & Cross-Functional Collaboration

• Manage a rotating list of marketing projects simultaneously while maintaining quality, timelines, and strategic alignment.
• Lead upfront discussions with stakeholders to understand project needs and objectives.
• Provide execution oversight while partnering with project management support to drive day-to-day delivery.
• Provide direction to partners to ensure coordinated, effective execution.

Demonstrated Skills & Attributes

• Strong customer service mindset with a focus on client satisfaction and relationship-building.
• Concise, candid, and professional communicator; compelling presenter and storyteller.
• Ability to influence without authority, set direction, and lead cross-functional teams.
• Proven ability to manage a large volume of projects and priorities while staying calm under pressure.
• Tenacious, proactive self-starter with a strong sense of urgency and adaptability.
• High attention to detail with the ability to balance speed and quality.
• Skilled at diagnosing problems, evaluating options, and making sound recommendations in fast-paced, evolving environments.

Required Qualifications

• 5 years of consumer marketing experience.
• Experience collaborating with internal and/or external customers or stakeholders.
• Demonstrated ability to manage a high number of projects and tasks concurrently.

Preferred Qualifications

• Bachelor’s degree or equivalent relevant experience.
• Proven ability to build relationships in a highly matrixed organization and access resources beyond an immediate team.
• Demonstrated success working in roles with ambiguous direction and evolving priorities.