Channel Account Manager SMB

Job Description

Channel Account Manager SMB

Salary: $100,000 to $130,000

Location: Remote (preferred proximity to Baltimore, Philadelphia, Chicago, or Shelton, CT)

This role is responsible for driving sales execution and business development across assigned channel partner accounts, with a primary focus on a major national reseller and collaboration with additional strategic partners. The position centers on building strong relationships and expanding market penetration within private-sector segments.

Key Responsibilities

• Develop and execute go-to-market strategies in collaboration with sales, product, distribution, and marketing teams
• Identify and grow sales opportunities within assigned channel accounts
• Build and maintain relationships across multiple levels within large partner organizations
• Create and execute business plans to drive revenue and unit growth against defined targets
• Provide ongoing communication to partners regarding products, promotions, and programs
• Travel to partner and customer locations for presentations, trainings, and business development activities
• Support regional events, trade shows, and partner engagements
• Maintain accurate reporting and participate in regular business reviews
• Analyze market demand and identify opportunities across private-sector verticals
  
  

Qualifications

• 5 years of outside sales experience in IT hardware, software, or services
• Bachelor’s degree required
• Experience managing named accounts and understanding of commercial PC/client markets
• Proven track record of achieving or exceeding sales targets
• Strong knowledge of channel sales models and partner ecosystems
• Excellent communication, presentation, and relationship-building skills
• Ability to influence stakeholders across multiple levels internally and externally
• Strong analytical, organizational, and problem-solving skills
• Self-motivated with the ability to work independently in a remote environment
• Proficiency in Microsoft Office tools including Excel, PowerPoint, Outlook, Word, and Teams
  
  

Preferred Qualifications

• Experience developing and executing strategic business plans
• Knowledge of commercial distribution, VAR, and NSP channels
• Technical familiarity with computer hardware and IT environments
• Relevant Microsoft or Google certifications
• Experience selling in complex, multi-stakeholder environments
• Prior experience working with large national resellers
  
  

Additional Information

• Remote role with regular onsite engagement at partner and customer locations
• 40–50% travel required (domestic and occasional international)
• Frequent use of communication and reporting tools for internal and external collaboration