What are the responsibilities and job description for the Shift Manager position at 24/7 Travel Stores?
GREAT WORK. GREAT PAY! That's our motto at 24/7 Travel Stores.
Our Shift Managers play a vital role in the success of our stores. As a leader on the sales floor, you'll help deliver exceptional customer service, support team members, maintain store standards, and ensure daily operations run smoothly. If you're looking for an opportunity to grow your leadership skills while being rewarded for your hard work, this may be the perfect fit for you.
Why You'll Love This Role
At 24/7 Travel Stores, Retail Shift Managers are trusted leaders who help build strong teams, serve our customers, and support store success. We believe in promoting from within and providing opportunities for growth and advancement. If you're looking for a career—not just a job—this could be the opportunity you've been waiting for.
Position Summary
As a Retail Shift Manager, you will help oversee daily store operations while providing leadership and support to team members during your shift. You will play a key role in delivering exceptional customer service, maintaining store standards, and ensuring a safe, clean, and efficient operation. This position is ideal for someone who enjoys leading, by example, solving problems, and making a positive impact every day.
TAKE A LOOK AT HOW MUCH YOU CAN EARN:
Base Pay
Attendance Bonus
Overnight/Weekend Bonus Pay
Weekly Commission Bonus
TOTAL AVERAGE EARNINGS FOR RETAIL SHIFT MANAGERS = $18.25 - $22.56 PER HOUR
Our compensation program was developed to share store profits with our hard-working employees. Whether you are part-time or full-time, everyone benefits! As good as that sounds, we offer more than just competitive pay:
Flexible Hours
Holiday Pay
Blue Cross Blue Shield Health & Dental Insurance
Company-Paid $10,000 Life Insurance for employees enrolled in our health plan
401(k) Match & Potential Profit Sharing
Paid Time Off (PTO)
Employee Assistance Program
Discretionary Management Bonus Program
Career Development Opportunities – Our Vice President of Operations started his career with us in Maintenance!
Valid Driver's License Required
Essential Job Functions
1. Provide Leadership and Team Support
Lead by example while supporting team members, promoting accountability, and maintaining a positive, customer-focused work environment.
2. Deliver an Exceptional Customer Experience
Provide outstanding customer service and assist in resolving customer concerns in a professional and timely manner.
3. Support Daily Store Operations
Help ensure the store operates efficiently and in accordance with company policies, procedures, and operational standards.
4. Maintain Cash Control and Inventory Standards
Assist with cash handling procedures, inventory management, merchandising, stocking, and product presentation throughout the store.
5. Maintain Store Appearance and Safety Standards
Ensure the store, restrooms, food service areas, and exterior grounds remain clean, organized, safe, and customer-ready at all times.
6. Perform Other Duties as Assigned
Perform additional responsibilities as assigned to support store operations, customer satisfaction, and business needs.
Qualifications
Previous customer service or retail experience preferred.
Previous leadership or supervisory experience preferred but not required.
Ability to accurately handle cash and operate a POS system.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Ability to multitask in a fast-paced environment.
Dependable attendance and punctuality.
Salary : $18 - $23