Product Owner - Functional

Duration: 6 Months

Job Description:

Candidates need to be local to Plano as may need to be on site on an as needed basis

• Lead an empowered, cross-functional team to Client, deliver, and continuously improve the KFC US Kiosk product, driving measurable business and customer outcomes. You will own the product vision, strategy, and results, working collaboratively to solve real customer and business problems.

Job Responsibilities

• List major job responsibilities using simple task statements.

For example:

• Supervises the construction of all new restaurants.
• Include results, complexity & problem solving in the role.

Product Vision & Strategy

• Define and communicate a compelling product vision for kiosks, rooted in deep customer and business understanding.
• Translate strategy into actionable objectives, focusing on outcomes over output.
• Continuously refine the roadmap based on insights, data, and evolving customer needs.

Customer-Centric Discovery

• Lead discovery efforts to uncover real customer problems and validate solutions before building.
• Engage directly with guest, owners, and restaurant team members to gather insights and test hypotheses.
• Ensure every feature or initiative is grounded in evidence of customer value and business viability.

Empowered Team Leadership

• Foster a culture of trust, autonomy, and shared accountability within the Kiosk cross-functional team.
• Collaborate closely with engineering, design, operations, marketing, finance, and legal to co-create solutions.
• Facilitate open communication, shared learning, and rapid iteration.

Outcome-Focused Delivery

• Establish and track clear success metrics (OKRs) aligned to business objectives.
• Prioritize ruthlessly, balancing quick wins and strategic investments.
• Own the end-to-end delivery process, ensuring predictable, high-quality releases.

Continuous Improvement

• Champion experimentation, learning from failures, and iterating rapidly.
• Use data and feedback to inform decisions and drive continuous improvement.
• Share learnings transparently across teams and stakeholders.

Acquire Knowledge

• Develop mastery in product discovery, customer-centric design, and outcome-driven delivery.
• Gain experience leading empowered teams and driving measurable impact.
• Build expertise in design thinking, stakeholder collaboration, and strategic prioritization.

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About our Company: -

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000 people including 600 Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115 Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80 commercial clients.

Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.

“22nd Century Technologies is an Equal Opportunity Employer" and “US Citizens & all other parties authorized to work in the US are encouraged to apply."

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Types: Full-time, Contract

Pay: $55.00 - $58.00 per hour

Education:

• Bachelor's (Required)

Experience:

• Product Management/Ownership: 3 years (Required)
• leading cross-functional teams: 3 years (Required)
• Kiosk Products (or Similar): 3 years (Required)

Work Location: Remote

Salary : $55 - $58