Admin Assistant/ Executive Assistant - Hybrid

Duration:  At least 2 Years from projected start date

Note: Hybrid, three days onsite, two remote

Primary Responsibilities

• Support the day-to-day administration of OER’s clean transportation rebate and incentive programs, primarily DRIVE EV and PowerUp RI.
• Review and process program applications and supporting documents to ensure completeness and compliance with eligibility requirements.
• Provide excellent customer service to applicants and the public via email, telephone, and other communication channels.
• Explain program requirements, application procedures, eligibility decisions, and documentation needs, and help applicants resolve questions or issues.
• Process applications and enter data accurately and promptly, maintaining applicant records, application statuses, supporting documents, and tracking spreadsheets.
• Calculate and verify rebate amounts and conduct quality-control reviews to ensure accurate eligibility determinations and payment calculations.
• Prepare rebate payment batches and coordinate with OER’s financial team to support timely payments, resolve discrepancies, and maintain supporting documentation.
• Maintain Excel tracking sheets and program records for application management, funding tracking, payment reconciliation, program statistics, and reporting.
• Monitor application activity, available funding, payment activity, and other program information, providing updates to program management as needed.
• Assist with presentations, webinars, outreach events, stakeholder meetings, and other public-facing activities related to clean transportation programs.
• Present program information confidently, respond to questions, and represent OER professionally before diverse audiences.
• Attend clean transportation meetings, working groups, stakeholder discussions, and interagency meetings.
• Support the Climate Lead with meetings and climate-related projects or programs, as requested.
• Prepare high-level meeting notes summarizing key discussions, decisions, action items, and issues relevant to OER.
• Provide meeting updates and debriefs to the team as appropriate.
• Assist in developing and maintaining program guidance, FAQs, presentations, briefing materials, reports, webpages, talking points, and other internal and public-facing resources.
• Support additional clean transportation research, outreach, program activities, and occasional climate-related assignments based on team priorities.

Required Skills & Qualifications

• Exceptional customer service skills, with the ability to communicate patiently, respectfully, and professionally when addressing public inquiries and complex concerns.
• Excellent written and verbal communication skills.
• Strong public speaking and presentation skills, including the ability to present information confidently and respond to questions from diverse audiences.
• Exceptional attention to detail and commitment to accuracy when reviewing applications, entering data, determining eligibility, calculating rebates, and preparing payment information.
• Strong data-entry and record-management skills, including the ability to maintain a high volume of applications and program records accurately.
• Excellent organizational and time-management skills, with the ability to manage multiple assignments, applications, payment cycles, deadlines, and competing priorities.
• Strong interpersonal skills and the ability to collaborate effectively with internal staff, members of the public, state agencies, businesses, external stakeholders, and other partners.
• Strong research and writing skills, including the ability to review policies and program information and summarize key findings clearly.
• Ability to take clear, concise meeting notes and identify key takeaways, decisions, and action items.
• Ability to learn new program areas and provide flexible support across the Clean Transportation & Climate Programs Team.
• Ability to work independently, exercise sound professional judgment, and recognize when issues should be escalated to management.
• Ability to maintain confidentiality and discretion when handling applicant, program, and financial information.
• Proficiency in Microsoft Outlook, Word, PowerPoint, Teams, and other standard office applications.
• Strong Microsoft Excel skills, including data entry, maintaining records, using formulas, sorting and filtering data, verifying calculations, reconciling records, and maintaining accurate tracking spreadsheets.

Preferred Qualifications

- Interest in or experience with one or more of the following:

• Clean transportation and electric vehicles (EVs).
• Electric vehicle charging infrastructure.
• Energy and sustainability.
• Environmental policy.
• Public administration.
• Customer service.
• Government programs.

22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000 professionals, including 600 Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico.

Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives.

As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance.

With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115 Local agencies, 37 School Districts, numerous healthcare organizations, and 80 Fortune 500 and commercial clients.

TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies.

At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed.

Equal Opportunity Employer

22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.