Service Line Manager

Department: 09388 AMG Corporate - Clinical Services: System Primary Care Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Normal business hours. This position is largely remote and will support Integrative Medicine Service Line needs across Wisconsin and Illinois. Will be required to Travel to Wisconsin and Illinois sites. Pay Range $50.05 - $75.10 MAJOR RESPONSIBILITIES Under the direction of the Vice President of Service Line Administration, collaborates with service line medical directors to identify and support opportunities to standardize and optimize clinical and non-clinical practices across the Medical Group sites and hospitals of Advocate Health’s Midwest Region, ensuring high-quality, coordinated, delivery of services to patients. Under the direction of the Vice President of Service Line Administration, collaborates with service line medical directors to identify opportunities and lead initiatives to improve access and increase patient volumes, including physician recruitment. Serves as project manager on high priority projects. Identifies opportunities and supports initiatives to reduce total cost of care. Supports quality and safety initiatives and monitors performance within the service line Supports program development within the service line to increase consumer and patient preference for Advocate Health’s Midwest Region offerings. Provides service line specific expertise to ensure consistency in execution and/or coordinated delivery of patient care services. Supports clinician engagement initiatives. Develops, builds, and maintains collaborative relationships with service line clinicians and leaders in ambulatory and hospital operations, business development, finance. MINIMUM EDUCATION AND EXPERIENCE REQUIRED License/Registration/Certification Required: None Required Education Required: Bachelor’s Degree in Health Care Administration, Business or related field. Experience Required: Typically requires 7 years of management experience in hospital operations, ambulatory practice operations or service line role. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Project management skills (i.e.-problem solving, organizing committees/work groups, facilitating meetings, project planning and managing to a project plan) Strong analytical skills to interpret data and information with the ability to competently leverage the analysis to make recommendations that will drive growth, improve care delivery, reduce cost of care or increase clinician engagement. Basic computer knowledge. Epic knowledge base or ability to learn. Specialty-specific experience in areas of responsibility through clinical training, hospital or practice operations, or a service line role. PHYSICAL REQUIREMENTS AND WORKING CONDITIONS Modest travel and occasional evening and early morning commitments. Requires periodic presence in practice sites and hospitals to build relationships. Exposed to normal office environment. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

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