Key Account Specialist

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is growing! We are seeking a Key Accounts Specialist to join ou Institutional Client Services Team. The Key Account Specialist will play a pivotal role in managing service delivery for Institutional Clients, with a focus on large and mid-tier Asset Managers and Asset Owners. Acting as an advocate for both Broadridge and the client, you will maintain high levels of engagement to build and sustain strong, positive relationships. You will lead stewardship conversations, resolve complex client issues, and drive satisfaction by aligning Broadridge solutions with clients’ goals in compliance, efficiency, and governance Responsibilities: Client Partnership & Advocacy Serve as the primary point of contact and trusted advisor for key institutional clients. Develop a deep understanding of client stewardship models, compliance needs, and operational priorities to proactively identify opportunities for added value. Strategic Business Reviews Plan and lead strategic account reviews and executive-level discussions. Incorporate contractual insights, business growth opportunities, and value-based recommendations. Client Change & Transition Management Partner with clients and cross-functional Broadridge teams to manage transitions or implement changes in services, processes, and deliverables. Stakeholder Communication & Influence Communicate effectively with stakeholders at all levels, from peers to senior executives. Translate complex operational, compliance, and stewardship requirements into actionable business solutions. Qualifications: Bachelor’s degree or equivalent work experience. 4 years of experience in client service, account management, or a related financial services role. Strong knowledge of project, change, and contract management processes. Excellent written, verbal, and presentation skills, with the ability to engage senior stakeholders. Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook). Exceptional time management and organizational abilities. Proven collaboration and influencing skills across teams and levels. Strong analytical capabilities and understanding of financial concepts. Ability to prioritize and adapt effectively in dynamic, fast-paced environments. Why Broadridge? At Broadridge, you’ll be part of a team that delivers innovative solutions supporting the world’s financial markets. We value collaboration, continuous learning, and client success — and we’re committed to helping you grow your career while making an impact. Salary range $80,000.00- $95,000.00. Bonus Eligible. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings. #LI-EP1 We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration. US applicants: Click here to view the EEOC "Know Your Rights" poster. Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com. Broadridge Financial Solutions, Inc. (NYSE: BR), is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 14,000 associates in 21 countries. LinkedIn Facebook Instagram Twitter YouTube Glassdoor The Muse Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500 online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.

Salary : $80,000 - $95,000