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This position is considered an expert in oncology program operations, quality improvement, and accreditation management, responsible for oversight of complex oncology programs and performance improvement initiatives. This position assumes primary responsibility for leading and advancing quality and performance improvement activities as they relate to oncology care coordination and accreditation compliance. This position is expected to proactively identify opportunities for improvement and drive measurable changes by leveraging standardized quality improvement methodologies (PDSA, CANDOR, DMAIC, Six Sigma, etc.) to analyze performance, identify root causes, and implement evidence-based strategies that optimize care delivery and program outcomes.
Responsibilities include communication to internal and external stakeholders, oversight of programmatic quality performance improvement plans across the continuum of care, and partnership with care providers. This position collaborates with medical faculty, clinical staff, administration, leadership, and others to ensure the effectiveness of patient care delivery systems.
Additionally, this position works in conjunction with oncology leadership and the programmatic Medical Director(s) and aligns with the American College of Surgeons Commission on Cancer (CoC), National Accreditation Program for Rectal Cancer (NAPRC), National Accreditation Program for Breast Centers (NAPBC), Centers of Excellence (COE) standards, National Comprehensive Cancer Network (NCCN) Guidelines, National Cancer Database (NCDB), and American College of Radiology (ACR) - Radiation Oncology quality measures for cancer prevention, screening, and follow-up care within the adult population.
This role focuses on building the infrastructure and quality systems necessary to achieve NCI designation, including program expansion initiatives, data management, and comprehensive accreditation oversight. Program performance is expected to be measured empirically compared with organizations of similar size, scope and complexity and such performance is expected to be better than peer organizations and functions.
This position does not provide patient care.
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