What are the responsibilities and job description for the Receptionist / Warranty Administrator position at 2000 Auto Sales Inc?
Description
Smith Haven Mazda is seeking a reliable, organized, and customer-focused Receptionist/Warranty Administrator to join our team. This full-time position plays a key role in ensuring smooth daily operations by supporting our service department and providing excellent customer service.
Qualifications:
- Strong communication and customer service skills
- Excellent organizational and multitasking abilities
- Attention to detail, especially with paperwork and data entry
- Ability to work independently and as part of a team
- Prior automotive dealership or warranty experience is a plus, but not required
- Basic computer skills (email, scheduling systems, dealership software experience a plus)
What We Offer:
- Full-time, stable position
- Competitive pay (based on experience)
- Friendly, team-oriented work environment
- Opportunity to grow within a well-established dealership
How to Apply:
Interested candidates are encouraged to apply in person or submit their resume for consideration.
Requirements
Key Responsibilities:
- Answer and direct incoming phone calls in a professional and friendly manner
- Schedule service appointments for customers
- Greet customers and assist as needed
- File and organize service and warranty paperwork
- Complete loaner vehicle agreements with customers
- Submit and process warranty claims to the OEM accurately and in a timely manner
- Communicate with service advisors and management to resolve warranty-related issues
- Maintain confidentiality and accuracy in all records
Salary : $18 - $20