Sr. Library Assistant (H)

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The UHealth-University of Miami Health System Calder Library has an opportunity for a full-time Sr. Library Assistant to work in Miami, Florida. The Senior Library Assistant performs a variety of paraprofessional and routine administrative functions in support of the assigned library’s operations. Additionally, the Senior Library Assistant provides guidance, mentorship, and supervision to junior staff and tackles the more complex and difficult work. Furthermore, the incumbent in this position maintains high customer service standards at all times. This regular full-time position works a standard evening schedule of: Monday - Friday 11:30 a.m. – 8:00 p.m.; weekends may be required once pre-pandemic schedule is resumed. All staff maybe required to change their shifts as needed by the department. Core Responsibilities: Performs a variety of routine circulation and customer service duties such as registering patrons, issuing library cards, and checking out books. Maintains media materials by cleaning, repairing, and reordering. Monitors and checks library computer equipment. Receives and resolves customer problems and complaints. Compiles and maintains accurate records and statistics for reporting purposes. Verifies bibliographic information for library materials and adds items to catalog database. Prepares informational materials such as book displays, exhibits, bulletin boards, and flyers. Plans and participates in various University outreach activities. Provides limited reference and reader's advisory assistance. Adheres to University and unit-level policies and procedures and safeguards University assets. Department Specific Functions: Greet and check Library patrons for valid ID Cards. Answer the phone and direct calls accordingly Clearance of UM and JMH staff and students upon their graduation or leaving the university. Assist patrons with computer usernames and passwords, copy/printer/scanning instructions. Provide reference support such as checking titles in online catalog and minimal website assistance. Must be familiar with the basic bibliographic and online tools and the location of diverse materials within the library. Assist patrons in location Library materials. Shifting library materials as needed to adjust for crowding or to accommodate new acquisitions. Assist in stack maintenance, shifting and shelving. Simple maintenance of copy/printer/scanner machines. Clear library materials from tables, study carrels, photocopy machines, etc. Carry out other projects and duties as assigned. Assist library patrons through the library chat. Other duties as assigned This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS: High School diploma or equivalent Minimum 1 year of relevant experience Skill in completing assignments accurately and with attention to detail. Ability to analyze, organize and prioritize work under pressure while meeting deadlines. Ability to process and handle confidential information with discretion. Ability to work evenings, nights, and weekends as necessary. Commitment to the University’s core values. Ability to work independently and/or in a collaborative environment. Proficiency in computer software (i.e., Microsoft Office). Any relevant education, certifications and/or work experience may be considered. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: H3 The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. Transforming lives With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.