Phlebotomist 3

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The UHealth System at the University of Miami has an exciting opportunity for a Phlebotomist 3. CORE JOB SUMMARY The Phlebotomist 3 draws and collects blood samples from patients, verifies records, and prepares specimens for laboratory analysis. An employee in this position conducts interviews, takes vital signs, and tests blood samples. The Phlebotomist 3 relates to and interacts well with patients by taking into consideration their age-specific, physical, and psychosocial needs. The incumbent also uses the laboratory and hospital systems to accession data, prepare samples for shipping, and perform other appropriate system functions. CORE JOB FUNCTIONS 1. Performs patient phlebotomy by prescribed technique outlined in the phlebotomy procedure manual. 2. Processes hematology and oncology patients as priority. 3. Works on pre-accession specimens and matches and organizes orders and labels for the day. 4. Follows patient identification process. 5. Answers questions and resolves problems pertaining to test requisitions, specimen requirements, test additions, priority changes, and patient results. 6. Maintains adequate inventory levels as per protocol and rotates previous stock. 7. Maintains required files and log systems in a neat and accurate manner. 8. Assists supervisor in recording statistics and generates reports. 9. Processes cancellations, credits, and additions of test procedures. 10. Picks up, unpacks, dates and stores in a timely manner according to manufacturers’ recommendation. Checks packing slips, verifies number of items received, documents, and gives copy to supervisor/designee. 11. Removes, empty boxes and recyclable material and disposes of them as per Standard Operating Procedures. Prepares biohazard containers for use and then disposal. 12. Prepares samples for shipping. 13. Assures accuracy and completeness throughout the patient registration process. Follows up with patient’s physician to request missing information or to clarify test orders appropriately and in a timely manner. 14. Assists in the maintenance of hardware by changing paper, labels, and/or printer ribbons when necessary. 15. Serves as a lead/back-up when Supervisor is unavailable. 16. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Education: High School Diploma or equivalent/relevant experience, certification or license Experience: Minimum 3 years of relevant experience required Certification and Licensing: Refer to department description for applicable certification requirements Knowledge, Skills and Abilities: Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. Teamwork: Ability to work collaboratively with others and contribute to a team environment. Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders. DEPARTMENT ADDENDUM Department Specific Functions Performs all department-specific functions of the Core Phlebotomist 3 while serving as a senior resource for advanced specimen collection, workflow support, and operational troubleshooting. Assists with resolving complex specimen collection issues, missing information, incorrect containers, test cancellations, add-on requests, recollection needs, special handling requirements, and other pre-analytical concerns in collaboration with supervisors and laboratory staff. Supports Blood Bank and specialty collection workflows, including Type and Screen, Blood Type Confirmation, transplant-related HLA/Chimerism specimens, reference laboratory testing, timed specimens, and other high-priority or sensitive collections. Provides guidance and support to phlebotomy staff regarding patient identification, specimen labeling, UChart order release, collection documentation, specimen routing, and compliance with departmental procedures. Assists with onboarding, training, and competency validation of new or existing phlebotomy staff, including observation of collection technique, documentation practices, and adherence to departmental workflows. Serves as a point of contact for routine operational questions from phlebotomy staff, clinical teams, laboratory departments, and supervisors related to specimen collection, specimen requirements, and workflow expectations. Monitors daily draw station workflow, patient flow, specimen transport needs, supply availability, and operational barriers, escalating concerns to the supervisor or department leadership as appropriate. Assists supervisor or designee with maintaining departmental logs, quality records, specimen issue tracking, rejected specimen follow-up, supply records, statistics, and reports as requested. Supports implementation of workflow updates, new test buildouts, reference laboratory changes, template updates, and departmental process improvements by helping communicate and reinforce changes with staff. Participates in quality assurance and process improvement activities related to specimen collection accuracy, labeling compliance, turnaround time, patient experience, and pre-analytical error reduction. Reinforces safety, infection prevention, confidentiality, biohazard handling, sharps disposal, and waste disposal procedures among staff and reports noncompliance or safety concerns to leadership. Provides professional communication and escalation support for patient care concerns, provider requests, collection delays, difficult collections, and other operational issues requiring senior-level judgment. Assists with inventory review, supply ordering communication, expired supply removal, and coordination of supplies needed for special collection workflows or assigned clinical locations. Performs other advanced department-specific duties as assigned to support UHealth Laboratories, Laboratory Support Services, and departmental operations. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.