What are the responsibilities and job description for the Bilingual Intake Coordinator position at 1st Aide Home Care INC.?
Company Description 1st Aide Home Care INC. is a trusted home care provider dedicated to helping clients age and recover with dignity, comfort, and independence in their own homes. The organization follows a client-first philosophy, developing personalized care plans that address each person’s physical, emotional, and social needs. Services range from companionship and daily living assistance to post-operative and chronic condition support, delivered by highly trained and carefully vetted caregivers. Families rely on 1st Aide Home Care INC. for comprehensive non-medical services, consistent communication, and dependable care. The company fosters a culture of compassion, building meaningful relationships while supporting seniors and individuals with disabilities in living safer, more fulfilling lives.
Are you a bilingual professional with a passion for helping people and excellent communication skills? We are looking for a Bilingual Intake Coordinator (English/Spanish) to join our growing team!
As the first point of contact for our office, you will set the tone for our clients with a warm, welcoming, and professional approach. If you have a knack for connecting with people and a background in customer relations or sales, we want to hear from you.
💼 Role: Bilingual Intake Coordinator
📍 Location: Jackson Heights, NY (In-Person)
⏰ Hours: Mon–Fri, 9:00 AM – 5:30 PM (30-minute break)
💰 Salary: $17.00 – $19.00 / hour (Depending on experience)
What you’ll do:
- Conduct initial intakes and guide new clients smoothly through our onboarding process.
- Answer incoming calls and inquiries with a professional, empathetic, and clear phone demeanor.
- Maintain accurate client records and follow up on new inquiries.
What we’re looking for:
- Bilingual Mastery: Must be fully fluent in English and Spanish (speaking, reading, and writing).
- Communication Champions: Exceptional interpersonal skills and a naturally soft, professional speaking voice.
- Sales/Customer Service Experience: Prior experience in sales, outreach, or customer acquisition is a huge plus!
- Strong organizational skills and basic computer proficiency.
How to Apply: If you meet these qualifications and are ready to make an impact, send us a message directly or drop your resume below or email at HR@1staidehc.com
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Salary : $17 - $19