Personal Banker II

Pay depends on banking experience.

The Personal Banker II will be cross trained for customer service and teller duties, serving as a single point of contact for walk-in and phone customers, fulfilling sales, service and referral needs. Multi-faceted responsibilities range from cash handling and basic transactions, to product and service sales, and referrals to other lines of business. Primary skills include key product knowledge, relationship building, customer service, and expert referral skills.

Job duties include, but not limited to:

• Provide excellent customer care promptly and efficiently to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies.
• Answers telephones, answer questions and directs callers to proper Bank personnel.
• Perform the transactions of a teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further authorization when necessary, issuing cashier checks and redeeming savings bonds.
• Originate wire transfers timely and accurately.
• Perform a wide range of services related to deposit account opening, servicing and maintenance, debit cards, HSAs, IRAs, stop payments and all other account related services for new and existing accounts.
• Perform maintenance on accounts and cross check setup and maintenance.
• Proactively educate customers on utilizing all available access channels.
• Maintain a well-developed working knowledge of the complete line of products and services offered to promote and advise customers and potential customers.

All applications received for this position will be reviewed by a qualified member of our management team. Hiring decisions are made by human reviewers.

Pay: $15.50 - $18.50 per hour

Expected hours: 38.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Profit sharing

Work Location: In person

Salary : $16 - $19