What are the responsibilities and job description for the Registration Clerk/ Temporary position at 1199SEIU Family of Funds?
Requisition #:
13840CCF
# of openings:
1
Employment Type:
Full time
Position Status:
Seasonal
Category:
Non-Bargaining
Workplace Arrangement:
In-Office
Fund:
1199SEIU Child Care Fund
Job Classification:
Non-Exempt
The Registration Clerk will support members with the Child Care Fund registration application, assist in selecting suitable programs, and provide guidance on Child Care Fund services. This temporary role spans from August 2025 to December 2025, offering flexible hours, including full-time schedules from Monday to Friday, with some evening shifts, Saturdays, and occasional fieldwork.
Work Locations:
- NYC, Metropolitan area
Responsibilities:
- Complete a three-week training to effectively assist members with Child Care Fund services and program selections.
- Register eligible 1199SEIU Child Care Fund members for childcare benefits in person, online, and virtually.
- Perform data entry of member applications and program information, meeting daily quotas set by management.
- Edit submitted applications with data entered in our system.
- Manage high volume phone calls and emails.
- Assist members in determining eligibility and completing applications.
- Maintain accurate files, records, and confidentiality.
- Travel to select field locations within the metropolitan area.
- Perform other duties as assigned by management.
Qualifications:
- Minimum one to two years of college preferred.
- Minimum two years of work experience in an office environment.
- Accurate and swift data entry skills required.
- Excellent interpersonal, verbal, and written communication skills.
- Basic knowledge of MS Word, Excel, and navigation of web-based applications.
- Bilingual skills a plus (Spanish, Creole, French, Mandarin, etc.).
- Excellent customer service experience required.
Performance Standards: Must meet performance standards including attendance and punctuality.