What are the responsibilities and job description for the Program Specialist I position at 1199SEIU Family of Funds?
Requisition #:
6894 - 6898TEF
# of openings:
5
Employment Type:
Full time
Position Status:
Long Term Temporary
Category:
Non-Bargaining
Workplace Arrangement:
Hybrid
Fund:
1199SEIU Training and Employment Funds
Job Classification:
Exempt
Responsibilities
- Support admissions and entrance into TEF Career Pathways Training (CPT) program contact participants via telephone, in-person, including one-on-one support in Career Pathways Training program, Training Employment Fund (TEF) sites, online, at health care facilities and at other academic events as needed
- Manage aspects of intake and admissions into the Career Pathways Training program, including but not limited to the following: facilitating the application for entry into CPT program; assist with the coordination of all aspects of program intake, registration, and orientation including first level case management and orientation logistics
- Facilitate and provide support for orientations via webinar. Provide input into the development of customized workshops as needed
- Problem solves participant issues and challenges and case manage situations with special reference to the CPT program.
- Refer members to appropriate programs and preparatory areas in TEF
- Enter, collect, and review participant data. Analyze general reports.
- Generate reports for Trustees and other stakeholders as needed, ensure participant eligibility and adherence to academic standards
- Perform additional duties and projects as assigned by management
Qualifications
- Bachelor degree in education, counseling, human/social service, healthcare or related fields required
- Minimum two (2) years experience working in adult education, training or workforce development required
- Intermediate skill level in Microsoft Word, Excel and PowerPoint preferred
- Working knowledge in healthcare education programs, adult education, and/or labor management training fund’s operation preferred
- Ability to maintain strong relationships with staff and all stakeholders
- Understanding of training or workforce development principles, best practices in case management, coaching and educational/career pathways
- Ability to maintain confidential information and handle sensitive issues
- Excellent verbal and written communication skills
- Excellent presentation, facilitation and customer service skills
- Detail orientated and ability to handle multiple projects in a fast-paced environment with tight deadlines, while working under pressure
- Ability to work flexible hours including evenings and weekends required