What are the responsibilities and job description for the Quality Assurance Specialist II position at 1199 SEIU?
Requisition #:
7396
# of openings:
1
Employment Type:
Full time
Position Status:
Permanent
Category:
Non-Bargaining
Workplace Arrangement:
Hybrid
Fund:
1199SEIU National Benefit Fund
Job Classification:
Non-Exempt
Responsibilities
Review and authorize pension benefits for retired 1199SEIU members, surviving spouses, beneficiaries and their estates; ensure benefits are processed in compliance with Federal and Plan regulations- Verify pension calculations and medical benefit entitlements for members who receive counseling; ensure members are informed of accurate pension and medical benefits due to them upon retirement
- Maintain counts of daily production including approvals and rejections for Quality Assurance Specialists; provide up to date information on daily production
- Generate and review written correspondence to members based on Plan provisions; accurately inform members of retirement benefit options or reasons for denials
- Counsel prospective retirees on pension and medical benefits as needed; provide information of various retirement options regarding payments and benefits
- Review and authorize re-calculation of pension benefits; adjust any underpayment or overpayment in pension benefits based on additional information obtained from members, employers or Social Security Administration
- Review and audit changes made by Pension Reconciliation Unit; ensure updated information has the proper authorization and signatures
- Perform other duties and special projects as assigned by management
Qualifications
High School Diploma or GED required; Bachelor’s degree preferred- Minimum four (4) years pension claims processing or pension counseling experience in a benefits environment required
- Comprehensive knowledge of pension administration, eligibility requirements, benefit provisions, and enrollment protocols required
- Solid background with pension auditing and compliance review desirable
- Basic skill level in Microsoft Word and Excel preferred; able to perform data analysis, pension calculations and ability to navigate pension systems (Vitech V3)
- Ability to work well under pressure for timely payment of pension files, meet deadlines and department goals
- Proactive and analytical problem solving required; able to communicate with management and staff on complex issues
Salary : $62,000 - $77,500