What are the responsibilities and job description for the Chief Clerk III position at 1199 SEIU and Careers?
Requisition #:
7405
# of openings:
1
Employment Type:
Full time
Position Status:
Permanent
Category:
Bargaining
Workplace Arrangement:
Hybrid
Fund:
1199SEIU National Benefit Fund
Job Classification:
Non-Exempt
Responsibilities:
- Retrieve from DBL voicemail detailed messages for processors; provide status of disability claims and processing procedures to the members and their representatives
- Prepare and submit daily attendance report to management
- Create, update and maintain excel spreadsheets for staff daily Disability production sheets
- Prepare and maintain Disability files inventory reports for items sent to storage; request files from storage as needed
- Data enter disability claims information accurately and efficiently through DMS
- Assess information received to determine appropriate logging and indexing
- Research problems in eligibility system QNXT and V-3
- Process, sort and distribute mail
- Sort and distribute a high volume of claim files
- Identify PFL claims received and direct them to the coordinators to forward to Amalgamated
- Review DBL mailbox to ensure that all claims received are uploaded correctly into V3
- Ensure accurate entry of these forms submitted from the ER Portal & DBL Module into
- Prepare weekly and monthly production reports via Microsoft Excel
- Communicate with members or employers via email or phone regarding DBL forms received
- Review and research any inquiries received in the DBL mailbox to ensure we can address questions related to new claims submitted
- Review and analyze member records in V3 for disability claims submitted by the employer and by the member into portal which uploads into DMS
- Identify documents submitted by the member and employer and determine if information submitted is a duplicate or new claim
- If the information received is determined to be a new claim, a new claim records is created under specific document types based on who submitted (ER = CLMFRM doc type, Member = MPDBCL)
- Assist in the Life Department
- Perform additional duties and projects as assigned by management
Qualifications:
- High School Diploma or GED required
- Minimum of two (2) years clerical experience in a general office environment required
- Basic knowledge of Microsoft Word and Excel preferred
- Basic knowledge of Eligibility and Disability Systems (QNXT and V-3) preferred
- Excellent keyboarding skills with a minimum of 6,000 KPH and 6% or less error rate preferred
- Knowledge or familiarity with the Disability Claims system preferred
- Ability to meet daily deadlines
- Good communication skills both oral and written required
- Excellent interpersonal skills with excellent telephone etiquette
- Must meet performance standards including attendance and punctuality
Salary : $45,105 - $57,020