What are the responsibilities and job description for the Event Management Service Associate position at 11:11 Event Co.?
Job Summary
11:11 Event Co. is seeking a dependable, organized, and service-oriented Event Management Service Associate to support event preparation, venue setup, guest services, event-day operations, and post-event activities. This role works closely with event coordinators and team members to help ensure events are organized, professional, and welcoming for clients and guests.
Responsibilities
- Assist with preparing event venues and service areas before scheduled events.
- Set up and arrange tables, chairs, decorations, signage, displays, and event equipment.
- Organize event supplies, materials, decorations, and service items.
- Assist with loading, unloading, transporting, and organizing event equipment and supplies.
- Support event coordinators with preparation and day-of-event service activities.
- Welcome guests and provide friendly, professional assistance.
- Assist with guest check-in, registration, seating, directions, and general event support.
- Answer routine guest questions and direct concerns to the appropriate team member.
- Support food and beverage service when assigned.
- Maintain clean, organized, and presentable event spaces throughout each event.
- Restock beverages, utensils, guest materials, decorations, and other event supplies.
- Communicate supply needs, equipment issues, and service concerns to supervisors or event coordinators.
- Assist with routine coordination between event staff, vendors, caterers, and venue personnel.
- Follow event schedules, company procedures, venue requirements, and workplace safety guidelines.
- Handle event equipment, decorations, supplies, and customer property carefully and responsibly.
- Assist with event breakdown, cleanup, packing, and storage after events.
- Help return equipment and supplies to designated storage areas.
- Support team members during busy periods and changing event conditions.
- Maintain a professional, positive, and helpful attitude when interacting with clients, guests, and coworkers.
- Perform other event management and service duties as assigned.
Qualifications
- Previous event, wedding, hospitality, catering, venue, or customer service experience is preferred but not required.
- Friendly, professional, and service-oriented attitude.
- Strong communication and interpersonal skills.
- Good organizational skills and attention to detail.
- Ability to follow schedules, instructions, and established event procedures.
- Ability to work effectively as part of a team.
- Comfortable working in busy, fast-paced, and changing event environments.
- Reliable attendance and punctuality.
- Comfortable standing, walking, lifting, carrying, and moving event supplies as needed.
- Ability to remain calm and professional when handling unexpected event needs.
- Flexible availability, including evenings, weekends, and event-based schedules when required.
Benefits
- Full-Time / Part-Time opportunities.
- Competitive compensation.
- On-the-job event management and hospitality training.
- Supportive and team-oriented work environment.
- Opportunities to develop event coordination and customer service skills.
- Opportunities for professional growth and advancement.
- Hands-on experience in event and venue operations.
About 11:11 Event Co.
11:11 Event Co. provides event management and service support focused on organized planning, venue preparation, guest assistance, and professional event-day operations. The team works together to help create smooth, welcoming, and well-organized experiences for clients and guests.
Pay: $16.00 - $20.00 per hour
Expected hours: 42.0 per week
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Parental leave
- Relocation assistance
- Retirement plan
- Tuition reimbursement
Work Location: In person
Salary : $16 - $20