TMX Manager

Clayton is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance. Position Summary: Oversees all Team Member Experience (TMX) programs and processes to help the organization achieve its goals of maximizing team member engagement and lowering team member turnover. TMX programs include Recruiting & Hiring, On-Boarding & Orientation, Job Skills Training, Engagement & Retention, Performance Management, Employment Practices, Benefits / Salary Administration, and Payroll/Attendance. Also helps plan and facilitate leadership training for managers, supervisors and team leaders. Duties / Responsibilities: Planning & Oversight Assesses effectiveness of HR practices and leads the development and implementation of improvements to move toward our vision of world class team member experience. Analyzes key performance indicators to look for trends and root causes of turnover; presents results and recommendations to the appropriate facility leadership (GM/ PM, Ops or Production Manager) Helps leadership team develop its vision for World Class Team Member Experience; facilitates goal setting and action planning to prioritize and align HR programs with vision. Pay & Rewards: Oversees Benefits/Salary administration and Payroll/Attendance. Collaborates with HRBP on any pay related issue or concern, by position or within market. Recruiting & Hiring: Responsible for oversight of recruiting, screening, interviewing, and on-boarding processes. Anticipates staffing needs by keeping close contact with plant leadership and ensures compliance with all hiring regulations and policies. Ensures new hires are welcomed and integrated into their teams; manages orientation, referral program, and serves as liaison between team members and team leaders, facilitates resolution of any issues identified. Job Skills Training: Partners with People Leaders to ensure team members have been properly trained on job skills, Safety protocols & standards, LEAN organizational structure, housekeeping standards and any site specific standards/programs. Trains and coaches People Leaders on how to set clear expectations of team members, praise & recognition their teams, and confront non-performance. Leadership: Facilitates leadership development workshops for Team Leaders. Helps assess leadership performance and advise GM/PM on development plans. Leads training on interviewing, hiring, terminations, promotions, performance evaluations, harassment, etc. Employment Practices: Consults with HRBP to ensure that policies comply with federal and state law. Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting comply. Investigates and advises management in appropriate resolution of employee relations issues. Performance Management: Ensures a process exists to carry out performance evaluations according to program design. Aids, training, & coaching to leaders on how to have two-way conversations, provide actionable feedback & build trust with team members. Additional Initiatives: Serve as the facility point of contact for initiatives such as VTO, Wellbeing, etc. Qualifications: 4-year degree in Human Resources, Business / Management, or Organizational Development Minimum 3 years of progressive leadership experience in HR or Training / OD positions Knowledge and experience in HR, Organizational Planning, Recruitment, Organizational Development, Employee Relations, Safety, Employee Engagement, and Employee Development Better than average written and spoken communication skills Outstanding interpersonal relationship building and coaching skills Previous experience in manufacturing environment preferred Physical Demands: Must be able to consistently operate a computer and other office productivity machinery such as telephone, calculator, copy machine, computer printer, etc. Must be able to communicate with others via phone, email, and in person. Must be able to exchange accurate information with others. Constantly works in an indoor, temperature-controlled, sealed-window office environment. Work primarily involves sitting / standing. Travel Requirements: None Why Clayton? Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more. As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. Clayton is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women. At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members. Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Business Unit - B00018 Clayton Supply Our passion is simple, and it's been our focus since 1956. We want to help people across America achieve the dream of homeownership. Today we build, sell, finance and insure our homes from coast to coast. Clayton is organized into six businesses that offer opportunities across multiple industries. Our success is in our team members - join our team and see how you can make us stronger. Corporate team members help support each business under the Clayton umbrella. This includes everything from our wellness team, internal audit, accounting/finance, digital marketing, legal, facilities and much more! We believe our strength is our people and we attract those who make us better. Our team members are encouraged to try new things, have a strong work-life balance and continue to grow their skill sets. We are in the middle of a digital transformation, and at Clayton Technology, our team members get that. Our collaborative and innovative culture encourages team members to grow to their full potential. With over 350 information technology team members, we help drive and support every business unit at Clayton by providing innovative technology solutions. Clayton Tech provides services to the entire company, including everything from strategy and planning to software development and IT operations. Clayton Home Building Group has more than 12,000 team members across the United States, currently building more than 45,000 homes per year. We are committed to providing quality, beautiful homes to families across America, and it’s all possible with the knowledge and expertise of our hardworking team members. More than 1,900 team members support Clayton Retail, with over 350 retail centers across the United States. Our home consultants help customers choose from hundreds of floor plans and customize a new home to meet their needs. Clayton Retail, alongside our eight other retail brands, sells more than 17,000 homes annually, as we help people achieve the American dream of homeownership. Clayton Connect, part of Clayton Home Building Group, is responsible for safely transporting our homes and making sure they arrive free of damage. More than 200 team members cover an average of 6,000 miles a day, knowing they are doing more than delivering a home - they are delivering a family’s dream.