Supplier Performance Management (SPM) Manager

When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. Parexel is looking to hire a Supplier Performance Management Manager (SPM) ! The SPM manager monitors and drives supplier performance, compliance, and process improvements in clinical trials. Key Responsibilities: • Managing and developing individual and supplier-specific objectives • Coordinating and prioritizing cross-study projects. • Developing strong global relationships with key functions • Participating and facilitating of the governance of Technical Service suppliers • Driving development and review of Independent Review Charters (imaging) Key Activities: • Support the development and implementation of standards and processes for evaluation, qualification, selection, management, and monitoring of TSSs • Support Technical Services staff activities • Monitor cross-study technical and operational performance of TSS and manage escalated issues to resolution • Prepare technical training materials for other functions within Amgen • Participate with Therapeutic Areas and Early Development/Translational Sciences in ongoing work streams and task forces • Share expertise in emerging technologies through company interactions, literature, and industry conferences • Contribute to defining department goals • Contribute to the continuous improvement of Technical Services and the wider Development organization • Support the integration activities for Amgen acquisitions, as appropriate Basic Qualifications: • Doctorate degree OR • Master’s degree & 3 years of directly related experience OR • Bachelor’s degree & 5 years of directly related experience OR • Associate’s degree & 10 years of directly related experience OR • High school diploma / GED & 12 years of directly related experience AND • Previous direct managerial and/or leadership experience Preferred Qualifications: • 7 years’ work experience in life sciences or medically related field, including 4 years of biopharmaceutical clinical research experience (clinical research experience obtained working on clinical trials at a biotech, pharmaceutical, CRO or technical services supplier) • Technologist or work experience in relevant area (e.g, imaging, laboratory, device technology) and their application to clinical trials • Management experience of direct reports EEO Disclaimer Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Headquartered near Boston, Massachusetts and in Durham, North Carolina, Parexel has over 16,000 employees, with offices that support clients in over 100 countries around the world. We provide the most comprehensive drug development capabilities of any CRO worldwide. Our global regulatory expertise, Phase I-IV clinical research services, and advanced commercialization services all work together to move you through the development journey more smoothly and cost-effectively from beginning to end.