Patient Access Supervisor (On-site)

Building Location: Essentia Health Moose Lake Hospital Department: 1006160 REGISTRATION - EH SS Job Description: This position provides leadership and support to patient access staff in designated department(s). Assists manager in maintaining optimal staffing models based on volumes and monitors quality and productivity. Exhibits and promotes the Essentia Health customer service philosophy to ensure patients and visitors receive exceptional service. Provides feedback and coaching to staff as necessary and assists with the development of training programs. The primary office location for this position will be in Moose Lake, MN. Candidates must have a reliable vehicle and be able to conduct site rounding 2–3 times per month, or as needed, as this role supports several of our locations. Regular travel between Moose Lake, Sandstone, Cloquet, and Hinckley is required. Education Qualifications: Key Responsibilities: Provides information to, and maintains relationships with external and internal providers, nursing staff, operation managers, front office staff, and customers to provide coordinated services Stays current with clinical, provider, registration and scheduling information related to the serviced departments Assists in maintaining scheduling protocols for many different Essentia Health departments Assists in monitoring all work queues to ensure timely and quality patient care Required Qualifications: 2 years of direct work experience as related to oversight of the team’s work or 2 years of related healthcare leadership experience Preferred Qualifications: Previous leadership experience Associate's degree or higher Licensure/Certification Qualifications: FTE: 1 Possible Remote/Hybrid Option: Shift Rotation: Day/Eve Rotation (United States of America) Shift Start Time: 8:00 Shift End Time: 4:30 Weekends: Occasionally Holidays: No Call Obligation: No Union: Union Posting Deadline: Compensation Range: $25.69 - $38.54 Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000. To search for more jobs, please CLICK HERE. Find more than a job. Find more in yourself. Find your calling. Essentia Health seeks employees who embrace our commitment to patient- and family-centered care in communities both large and small. We're looking for people who are committed to making patients and their families feel known and understood. People who understand what it means to be Here with you. People who are willing to use their strengths to help others. Our Values Quality | Hospitality | Respect | Joy | Justice | Stewardship | Teamwork Essentia Health is an Equal Opportunity/Affirmative Action Employer. Essentia Health does not discriminate in employment because of age, color, creed, culture, disability (physical or mental), ethnicity, familial status, gender identity or expression, genetic information, language, local Human Rights Commission activity, national origin, military service, race, religion, sex, sexual orientation, socioeconomic status, or public assistance status. Job offers are contingent upon successful completion of post-offer screenings. Screenings includes verification of your legal right to work in the United States, a health screening and immunization review, verification of applicable licensure, certifications, education, and experience, and background checks including criminal, urine drug screen and MVR where required.