What are the responsibilities and job description for the Warehouse Outbound Supervisor position at 10 BTI Solutions, Inc.?
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate – measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions’ largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Summary
Responsible for Supervising the shipping & Receiving functions of all outgoing & incoming products from the warehouse. Leads and controls activities of company warehouse personnel. Front line supervision is an extremely important function for the company, positive interaction with the employees is critical as this ensures getting work out on time, efficiently, and accurately. Ensures shipping and distribution are performed in an efficient manner. Takes precautions to protect warehouse contents against loss. Retains and reviews warehouse documents and reports. Conducts Warehouse operations in accordance with established procedures and policies and keeps management informed of Warehouse activities. Completes miscellaneous support functions and supports area personnel as required.
Responsibilities
Plans daily workload for outbound operations teams (Picking, Packing, Shipping and Invoicing)
Supervise and coordinate unloading of inbound shipments.
Communicates daily work plan to outbound & inbound team and shares daily objectives to reinforce individual associate goals
Maintains oversight of actual hours consumed for outbound activities against budgeted hours for outbound operations
Responsible to maintain receiving (including return process), distributing, and controlling inventory
operations by initiating (setup at new warehouses), coordinating, and enforcing program, operational, and
personnel policies and procedures
Communicate directly with management to resolve conflicts in a timely manner while still maintaining the customer requirement(s).
Communicate directly with the customer regarding special projects, weekly shipping rhythms and inbound receiving with a focus on model types with low inventory that could impact overall outbound & inbound processing
Reviews current or future trends that could indicate a possible gap for the inbound / outbound operations and make recommendation(s) for staff planning based on research data
Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.
Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Analyze and keep improving Productivity of warehouses and employees in the warehouse
Perform other job-related duties as required
Flexible to work overtime when needed
Warehouse jobs involve tasks like lifting, carrying, standing, walking, bending, and using manual dexterity, often in varying temperatures, requiring physical endurance and attention to safety.
Your skills and experience
Must have experience working with warehouse systems (Warehouse Management Systems (WMS)
Must have three (3) year experiences in a warehouse environment, one (1) in a supervisory role
Must be proficient in at least three of the following Microsoft Suite applications: Word, Excel, PowerPoint, Access, Visio
Experience working in a challenging environment
Experience with shipping, receiving and inventory control
Experience leading a team by inspiring the team to achieve above standard goal
Proven background in creating, executing and reviewing plans for successful operations
Ability to work in a variety of climates and conditions; warehouse facilities that are hot in the summer and cold in the winter.
Ability to lift 25 lbs.
