System Administrator - RTSS Service Delivery Systems Engineer

1. PRIMARY PURPOSE OF POSITION

Provide hands on support for delivery and maintenance of IT solutions. Provide IT teams and business personnel with technology solutions by weighing advantages of technology standards, market availability of products, and risks and benefits of technology to meet business/IT needs. Maintain significant customer engagement, work planning, project management services provided to IT customers.

1. PRIMARY DUTIES AND ACCOUNTABILITIES

• Manage RedHat 6, 7, 8, 9 servers from both a hardware and operating system standpoint.
• Manage support of VMware vSphere hypervisor to allow hosting of servers in a virtualized highly available environment.
• Configure and maintain server processes, configurations, and backups
• Maintain and monitor Linux and VMware platform health and performance
• Maintain server inventory information to ensure accuracy of configuration management DB.
• Support the production release management system for documenting, planning, and implementing IT changes.
• Plan, coordinate, communicate and implement security patching activities for Linux server platforms.
• Refine and automate regular processes, track issues, and document changes
• Assist in racking and stacking of servers in Exelon’s datacenters
• Provide 24x7 support and participate in on call rotation for critical production systems
• Perform scheduled maintenance and support release deployment activities after hours
• Provide technical expertise and/or solution delivery support for maintaining performance and reliability of server solutions.
• Maintain and enhance engagement with business and IT partners to sustain service levels and high availability of server compute services. Visible and accessible to clients providing guidance for how to successfully request new devices as needed.
• Build and maintains knowledge of new technologies or technology opportunities for on-prem and Cloud based services.