What are the responsibilities and job description for the Receiving Lead position at 1-800-FLOWERS, INC.?
The Receiving Lead is responsible for executing daily receiving operations and monitoring the performance of a small team of associates within an assigned work area. This role supports day-to-day workflow, training, and productivity in a fast-paced, multi-temperature warehouse environment while ensuring safety, quality, and operational standards are met.
Essential Duties & Responsibilities
- Coordinate daily workflow, training, and troubleshooting activities within a multi-temperature environment, including areas at or below freezing
- Utilize WMS and other reporting tools to track productivity, accuracy, and output to ensure departmental goals and deadlines are met
- Provide timely, constructive performance feedback to associates through one-on-one or group coaching
- Conduct department start-up meetings as needed to communicate priorities, expectations, and updates
- Assist with documenting process improvements, standard operating procedures, and training plans
- Foster a respectful and inclusive team environment that supports engagement, motivation, and retention
- Perform hands-on production work and manual labor on the floor during non-peak periods, as required
- Ensure adherence to all safety, security, food safety (SQF), and company policies
- Support operations in other departments and perform additional duties as assigned
- Maintain consistent, reliable attendance
Education
- High School Diploma or equivalent required
- Bachelor's Degree preferred
Experience
- Minimum of 2 years of supervisory or leadership experience in a warehouse, distribution, or manufacturing environment
- Experience working with warehouse management systems (WMS); SAP experience preferred
- Proven ability to communicate effectively with associates, peers, and leadership