What are the responsibilities and job description for the Security Officer ($19.00/Hr.) position at 1-800-Flowers Family of Brands?
POSITION SUMMARY
The EHSS Officer is responsible for protecting employees, property, and company assets by monitoring security systems, including CCTV, access control, and dispatch operations, as well as conducting physical patrols. This role responds to all safety and security-related calls, investigates incidents, and prepares detailed reports on findings. The officer collaborates with internal departments on safety and security events and works closely with Human Resources and Legal to ensure compliance with company policies and procedures.
Working Schedule: Friday, Saturday, Sunday, Monday, 5pm-3am. OT as needed!
ESSENTIAL DUTIES AND RESPONSIBILITIES
Major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Candidate must be able to perform these essential job duties, with or without accommodation. Other duties, assignments and specific projects may be assigned at the direction of executive management.
- Patrol Duties - conducting routine patrols on the premise to deter theft, vandalism, or other criminal activities.
- Respond to calls/incidents for assistance from departments on campus.
- Access Control - entry/exit points and Surveillance Monitoring operating CCTV systems
- Incident Response and Investigation – respond to and document safety incidents, near misses, security breaches, alarms, and suspicious behavior.
- Respond to alarm calls on campus while communicating to emergency services.
- Respond and provide medical assistance to all medical emergencies and administer First Aid/CPR
- Report Writing - documenting safety/security incidents, observations, and daily logs.
- Maintains situational awareness, focus and responsive readiness in a dynamic environment.
- Safety Inspections – inspect facility, equipment, and work practices to ensure compliance.
- Emergency Preparedness – respond to alarms, evacuation drills, first aid readiness, and communicating with emergency services.
- Coordinates with Emergency Services and Law Enforcement to ensure timely response and effective communication during incidents and routine operations.
- Other duties as assigned.
COMMUNICATION
This position requires the use of professional customer service skills while greeting and giving directions to customers and issuing visitor badges, while enforcing the Corporate Identification Badge procedure.
- Strong Communication Skills – verbal and written
- Maintain clear and effective communication across teams and departments.
- Address and resolve issues of concerns raised by associates and stakeholders.
- Collaborate with team and EHSS Supervisor to support cross-departmental cooperation and accountability.
- Promote consistent EHSS practices across the site.
- Support the implementation of strategic initiatives through teamwork and collaboration.
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Qualifications:
EDUCATION AND EXPERIENCE
- A High School Diploma or GED required.
- 6 months to 1-year recent security experience.
- Professional demeanor and excellent communication skills are required to effectively interact with all levels of the company personnel and outside contractors. The ability to diplomatically resolve potentially disruptive situations is essential.
- The ability to prioritize responsibilities and maintain composure while dealing with frequent distractions is required. Multi-tasking is a must.
- Must be able to work a variable schedule with possible overtime.
- A working knowledge of personal computers and Microsoft Office applications is required.
- This position is Safety and Security sensitive. If offered the position, candidate will need to pass a drug screening, background check and driving record review.
KNOWLEDGE, SKILLS, AND ABILITY
To perform the job successfully, an individual must be able to execute each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and ability required.
KNOWLEDGE
- Production and Processing – knowledge of raw materials, production operations, and quality assurance methods, with a focus on cost-effective and sustainable practices. The ideal candidate will optimize supply processes and proactively manage EHSS risks throughout the production lifecycle, while ensuring compliance improvement, and safe work practices.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Mathematics – Knowledge of arithmetic, algebra, geometry, and their applications.
- Customer Service — Knowledge of principles and processes for providing customer service. This includes assessing customer needs and delivering on quality standards for service.
SKILLS
- Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking – Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Judgment and Decision Making – Considers the relative costs and benefits of potential actions to choose the most appropriate one.
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Active Learning – Understanding the implications of new information for both current and future problem-solving and decision making.
- Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
- Negotiation — Bringing others together and trying to reconcile differences.
- Mathematics – Using mathematics to solve problems.
- Time Management – Managing one’s own time and the time of others.
- Coordination – Adjusting actions in relation to other’s actions.
- Teamwork – Works effectively both independently and as a team member.
ABILITIES
- Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression – The ability to communicate information and ideas in speaking so others will understand.
- Speech Clarity – The ability to speak clearly so others understand you.
- Written Comprehension – The ability to read and understand information and ideas presented in writing.
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Written Expression – The ability to communicate information and ideas in writing so others will understand.
- Deductive Reasoning – The ability to apply general rules to specific problems to produce answers that make sense.
- Inductive Reasoning – The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events.)
PHYSCIAL DEMAN AND WORK EFFORT
- Keying/Typing, sitting, standing, walking.
- Performing physical activities that require considerable use of arms and legs, moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
- Constant mental and/or visual attention; the work is either repetitive or diversified requiring constant alertness in an office and warehouse environment.
- The job is typically performed under comfortable working conditions; any disagreeable elements are generally absent during normal performance of the job.
- Compliance with company attendance standards.
- FLSA status: Hourly- Non-Exempt
- Continuous walking 10-15 miles per shift, stand for periods of time in different environments, frequent running, climbing, occasional lifting up to 30lbs, and occasional bending.
- Willingness to ask for assistance when needed to work in a safe and productive manner.
- Ability to work in cold storage -10 to 40 degrees as required.
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Salary : $19