What are the responsibilities and job description for the Production Lead - 2nd Shift position at 1-800-Flowers Family of Brands?
The Production Lead is responsible for coordinating daily operations, providing on-the-floor leadership, and ensuring accuracy and efficiency across the production floor in a multi-temperature environment. This role supports training, performance monitoring, and continuous improvement, while upholding company values and safety standards.
Essential Duties and Responsibilities:
- Coordinate day-to-day workflow, training, and troubleshooting in a multi-temperature environment (including areas at or below freezing)
- Use WMS or other systems/reports to track and review productivity to ensure goals and outputs are met accurately and efficiently
- Provide constructive and timely feedback to associates in one-on-one and group settings
- Conduct department start-up meetings as needed
- Assist in updating and documenting process changes and training plans
- Promote team retention through respectful communication, motivation, and timely problem resolution
- Work on the production floor in a manual labor role during non-peak times as needed
- Adhere to all safety, security, and SQF (Safe Quality Foods) requirements
- Perform other duties and assist other departments as assigned
- Maintain reliable and consistent attendance
- Uphold professionalism, sincerity, and enthusiasm reflecting 1-800-Flowers.com, Inc.'s commitment to Delivering Smiles
Skills:
- Ability to read and follow labels, processes, and written instructions
- Basic math skills
- Strong communication and leadership skills across all employee levels
Physical Demands:
- Ability to lift up to 30 lbs. continuously and 50 lbs. occasionally
- Ability to stand and walk for 8–10 hours per shift
- Ability to stoop, kneel, crawl, and climb as required
Education and/or Experience:
- High school diploma or equivalent required
- 2 years of supervisory or leadership experience
- Experience communicating effectively with peers, management, and associates
- WMS and SAP knowledge preferred