FUNCTION. Responsible for providing supervision and direction for all Housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained according to brand and company established guidelines. RESPONSIBILITIES. Ensures complete guest satisfaction. Investigates guest complaints. Responsible for establishing and implementing proper standards and procedures for housekeeping staff as to brand and com...
FUNCTION. Responsible for providing clean and immaculate hotel guestrooms that meet the expectations of the guest and the established standards of the brand and company. RESPONSIBILITIES. Ensures complete guest satisfaction. Responsible for investigating guest complaints. Responsible for follow-up with Guest complaints and requests. Responsible for providing clean guestrooms. Responsible for sweeping, scrubbing, waxing, and polishing floors withi...
