Customer Experience Specialist. Let’s Make Great Service Happen. Job Summary. We’re on the hunt for a high-energy, people-loving, problem-solving superstar. As a. Customer Experience Specialist II. you’ll be the friendly face (or cheerful voice. ) that keeps our customers smiling. Whether it’s helping them set up a new account, answering questions, or solving issues, you’ll bring a positive attitude and genuine care to every interaction. Bonus po...