Position Summary. The Front Desk Supervisor oversees the daily operation of the Front Desk staff, ensuring that the guests are being served in a friendly, professional and courteous manner. Core Responsibilities. Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators...
Position Summary. The Housekeeping Room Attendant is responsible for cleaning and maintaining the guest rooms, public areas and back of house areas, such as the linen room and laundry areas, according to company procedures and at a level that meets or exceeds company standards. Core Responsibilities. Clean and maintain the guest room areas, including bathroom and bedroom, according to company standards. Organize and stock cleaning cart, and organ...
Position Summary. The Front Desk Agent works to efficiently check guests in and out of the hotel in a professional and friendly manner. Core Responsibilities. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledg...
