Objective. Under the supervision of the VP of Customer Success, the Senior Surplus Lines Coordinator is responsible for. providing direct client support in coordinating license changes, collecting state login credentials, and guiding clients through entity transitions as applied to filing services. Success in this role requires strong critical thinking and organizational skills with a heavy emphasis on the client experience. . Essential Functions...
Online Community Specialist [Part-Time, Remote or In-Office]. We're looking for someone with a heart emoji the size of Texas—a real people person—to authentically connect with our audiences in communities like Facebook groups, Reddit threads, and more. As the Online Community Manager, you fear no turbulence, even when dealing with tough comments and reviews. Rather than dismiss customers' less-than-ideal experiences as lost causes, you see them a...