Experience. Dispatch/CSR, 5 year (Preferred). HVAC, 5 years (Preferred). Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines. Schedule and dispatch planned maintenance to ensure timely completion. Receive service requests from customers and coworkers. Enter information into the computer. Assist Managers with paperwork ...
Must have a strong HVAC background. Needs to know about all AC systems, parts and related issues. You will be looking at images doing quality control and helping diagnose services remotely. You would be working directley with Service Technicians. Need to be able to verify orders, warranty information, and ordering parts. You will be working with Service Techs and customers so you need great customer service skills. Organization is key. Will be wo...
