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Geico - Valley View Insurance LLC is Hiring a Licensed Customer Service Representative Near Roanoke, VA
Job Description
Our local GEICO agency, Valley View Insurance, LLC, is seeking a hardworking, dedicated and experienced property and casualty licensed customer service professional agent. Your contribution will be vital in helping us grow and retain clients who entrust us with their auto, home, and other personal lines needs. You will often be the first contact as this position is for our front counter desk location. A 90 day probationary period will apply.
BenefitsAnnual Base Salary Based on Experience
Paid Time Off (PTO)
Dental Insurance
Vision Insurance
Life Insurance
Health Insurance
Disability Insurance
Mon-Fri Schedule
Retirement Plan
ResponsibilitiesProvide first class service to our customers seeking change to their personal policies.
Primary duties to include : Answering billing questions and taking payment
: Processing endorsements
: Emailing ID cards and proof of coverage
: Identify cross-selling opportunities
: Mailing post cards and letters
: Placing warm phone calls to schedule appointments
: Additional duties as assigned
RequirementsMust be intuitive, resourceful, and possess a willingness to learn and be coached
Possess an upbeat, positive and enthusiastic attitude
Be a self-starter with a sense of urgency
Must have ability to multi-task and work well independently as well as with a team
Possess problem-solving abilities
Priority given to Property and Casualty licensed applicants
Must pass background check prior to employment offer
Job Summary
Full Time
$40k-51k (estimate)
06/15/2024
06/28/2024
The following is the career advancement route for Licensed Customer Service Representative positions, which can be used as a reference in future career path planning. As a Licensed Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Licensed Customer Service Representative. You can explore the career advancement for a Licensed Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Licensed Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Licensed Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Licensed Customer Service Representative job description and responsibilities
A customer service representative deals with customers who have questions concerning products, policies, or services.
03/25/2022: Boulder, CO
Customer service representatives document their exchanges with clients, often using customer relationship management software.
03/10/2022: Sarasota, FL
Since customer service representatives often communicate with clients who have limited knowledge of or are dissatisfied with a product or service, they must be empathetic.
03/09/2022: Lexington, KY
They help customers compare products and services and advise clients about which options meet their needs.
03/26/2022: Lebanon, PA
Representatives who work for utility and telecommunication companies may help customers with service problems, such as outages.
04/05/2022: Worcester, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Licensed Customer Service Representative jobs
Understand the customer’s expectations.
05/09/2022: Macon, GA
Have a clear escalation pathway.
03/19/2022: Appleton, WI
Ability to use positive language.
04/07/2022: Elkhart, IN
Processing orders and transactions.
03/18/2022: Saint Louis, MO
Providing proactive customer outreach.
02/26/2022: Daytona Beach, FL
Step 3: View the best colleges and universities for Licensed Customer Service Representative.
