Job Summary: To have a principal role in developing, coordinating, and supporting daily parts and service operations, sales activities, systems, team members, and related functions at our Pittsburgh Semi-Trailer Dealership.

Our Values:

Faith: Our foundation is faith. In everything we do, we do the right thing.
Service : Our standard is service. Our customers receive uncommon service in every experience.
Family : Our team is family. Everyone matters here, and this company matters to all of us.

Key Roles:

• LMA (Leadership, Management & Accountability)
• Operations and Processes
• Sales/Parts Gross Profit
• Training and Development
• Safety

Essential Duties:

• Primary focus: oversee the daily operations of the parts and service department by leading in all aspects of operations including purchasing, parts orders, invoicing, quoting, warranty, stock returns, operational procedures, repair orders, and customer relations.
• Serve as decision maker for branch wide decisions in the absence of General Manager.
• Create customer interactions that gives uncommon service in every experience.
• Develop and execute all parts and service department growth goals.
• Manage behaviors and activities to help all parts and service team members hit their number.
• Build, develop, and solidify relationships with all parts/service customers and team members.
• Build, develop, and solidify relationships with all vendors.

• Develop and execute a plan for increasing the efficiency of our systems and job processing.
• Utilize and develop our business software and other technologies to their full capacity.
• Promote and lead our parts/service teams with all safety standards.
• Promote productivity and general morale through verbal communications and assistance with production related needs.

Required Skills/Abilities:

• Servant Leadership – leading by example and with humility.
• Strategic Thinker – developing and executing strategic plans.
• Big Picture Mindset – ability to understand the entire business.
• Business Development – aptitude toward strengthening and growing the business.
• Strong Communicator – ability to effectively cast vision for the department.
• Team Builder – exceptional skills in developing and growing teams.
• Financial Acumen – steward and understand finances well.
• Relationship Focused – natural ability to connect with others.

Our Benefits:

• Competitive Salary
• Quarterly Profit Share
• Paid Time off and 8 Paid Holidays
• Medical, Dental & Vision Insurance
• Matching 401K (Retirement Planning)
• No weekends

Education and Experience:

• Education – This position requires a college degree or equivalent with 3 to 5 years of management and industry-related experience and/or training as a plus.

Physical Environments:

• Noise levels are moderate to high at times, occasionally lifting to 50 pounds.

• Mostly office/warehouse work but may occasionally require travel.