Job Details. Job Location. First Street Branch - Champaign, IL. Position Type. Full Time. Salary Range. Undisclosed. Travel Percentage. None. Job Shift. Day. Job Category. Customer Service. Description. The Phone Agent is a financial mentor that listens to our members' needs. Phone Agents look out for our members' best interest and offer solutions to improve their financial life. The Agent will expertly represent UICCU and form professional relat...