Good Experience in Mac Support. Provide first/second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and. Microsoft Office 2010 & authorized desktop application. Should have...
Good Experience in Mac Support. Provide first/second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and. Microsoft Office 2010 & authorized desktop application. Should have...
Good Experience in Mac Support. Provide first/second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and. Microsoft Office 2010 & authorized desktop application. Should have...
Good Experience in Mac Support. Provide first/second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and. Microsoft Office 2010 & authorized desktop application. Should have...
This is a backfill position per month you will get paid $200/Monthly and also per visit you will get $200. Good Experience in Mac Support. Provide first/second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, ...
This is a backfill position per month you will get paid $200/Monthly and also per visit you will get $200. Good Experience in Mac Support. Provide first/second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, ...
This is a backfill position per month you will get paid $200/Monthly and also per visit you will get $200. Good Experience in Mac Support. Provide first/second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, ...
Responsibilities for Desktop Support Specialist. Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved. Act as the initial point of contact for all computer and system related concerns from clients or other employees. Assist management in creating training materials pertaining to computer troubleshooting and usage. Organize and file documentation pertaining to ...