Position Overview. The Helpdesk Technician is the. entry-level technical support position. at Turnkey Computer Systems, Inc. This role provides frontline assistance to clients by resolving computer, network, and software issues through phone calls, remote sessions, chat, and email. The ideal candidate is. curious, coachable, organized, and customer-focused. with strong communication skills and a desire to grow in the IT field. This position build...
Reports To. Service Manager. Status. Full-Time / Non-Exempt. Work Hours. Monday–Friday, 8:00 AM – 5:00 PM CST, with travel and occasional schedule adjustments depending on client needs. Position Overview. The Field Service Technician is responsible for providing professional, in-person technical support at client locations. This role involves troubleshooting, installing, and maintaining workstations, peripherals, networking components, and small-...
Reports To. Service Manager. Status. Full-Time / Non-Exempt. Work Hours. Monday–Friday, 8:00 AM – 5:00 PM CST, with travel and occasional schedule adjustments depending on client needs. Position Overview. The Field Service Technician is responsible for providing professional, in-person technical support at client locations. This role involves troubleshooting, installing, and maintaining workstations, peripherals, networking components, and small-...
Position Overview. The Helpdesk Technician is the. entry-level technical support position. at Turnkey Computer Systems, Inc. This role provides frontline assistance to clients by resolving computer, network, and software issues through phone calls, remote sessions, chat, and email. The ideal candidate is. curious, coachable, organized, and customer-focused. with strong communication skills and a desire to grow in the IT field. This position build...
Primary Relationships. Internal Department or Team. Service Department. External Relationships. Clients & Vendors. Reports to. Service Manager. Supervisory Responsibilities. There are currently no supervisory responsibilities involved with this position. Job Summary. Provide onsite and remote desktop support to our clients who have critical response time requirements for their business technology systems. This is a level/tier 2 position. You will...
