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Starting at $48,000 annually, plus monthly bonus incentive. Total pay based on experience, qualifications, and performance.
The Seat Shop is the Authority in Factory Match Replacement Seat Covers and Foam Cushions for full-size trucks and SUV’s. In simple terms, we help our clients fix their torn-up seats and enjoy their ride again.
Way back in 2006, two brothers with a big dream and a little extra cash started this business out of their garage. 18 years later, we’ve grown into a team of about 40, manufacturing and selling our own automotive products that look, fit, and feel just like the factory originals.
2024 is turning out to be another exciting year of change for The Seat Shop, and we’re looking to expand our Customer Service division with a full-time, in-house Customer Care Specialist in Plano, Texas.
When you join The Seat Shop crew, you’ll become a big part of a small team directly responsible for taking care of our retail and wholesale clients and ensuring their buying experience goes smoothly.
We provide solutions to a few different groups of customers:
Each of these groups is critically important to our business growth. We pride ourselves on providing an outstanding level of service that matches the quality of our products, and we are well-known in our industry for being knowledgeable, approachable, and trustworthy. This role is integral to maintaining that reputation and providing a stellar experience for every single one of our clients.
Some of your specific responsibilities in this role will include:
Culture is big here at The Seat Shop. We’re looking for someone who has passion, a sense of humor, and good hygiene (okay, you need more than that to survive here, but those three things are CRITICAL).
Have a look at our five Key Principles, and see if they resonate with you:
Still interested? Good. Some things that might help you stand out are:
What’s in it for you? Here’s a short list:
If you like what you’ve read so far and you’re interested in working hard alongside a group of individuals that care about each other (AND if discussing trucks all day long with our clients sounds like a good time), please send us your resume as well as a short message explaining why you think you would be the best choice for this role. We’re excited to hear from you!
Full Time
$39k-48k (estimate)
04/28/2024
05/11/2024
The following is the career advancement route for Customer Care Specialist positions, which can be used as a reference in future career path planning. As a Customer Care Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Specialist. You can explore the career advancement for a Customer Care Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Specialist job description and responsibilities
Analyze customer complaints and provide appropriate corrective actions.
01/14/2022: Sumter, SC
Assist directly or route customers to the appropriate personnel for assistance.
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Ensure to provide excellent customer service through phone, e-mail, chat, etc.
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They are responsible for responding to the escalated tier of customer calls and quality assurance measures.
01/07/2022: Buffalo, NY
As a job, customer care specialist are responsible for addressing customer needs and ensuring they have a good experience.
03/06/2022: Brownsville, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Specialist jobs
A good Customer Support Specialist has sharp leadership skills, a willingness to help others with problems and strong communication skills.
12/17/2021: Milwaukee, WI
Aside from the skills, customer care specialists should also have emotional strength.
02/02/2022: Santa Maria, CA
Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.
12/17/2021: Boca Raton, FL
Customer Care Specialist should be patient, and should also have good communication and problem-solving skills.
03/13/2022: San Antonio, TX
Similar to associates, CS specialist are often the first employees to respond when a customer submits a support request.
01/30/2022: Terre Haute, IN
Step 3: View the best colleges and universities for Customer Care Specialist.